Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Resolved! combining shipping on buy it now items from same seller

A buyer wants to buy 3 of my separate listings, all listed as 'Buy it Now''. She put each one in her cart but said she wasn't given the option to 'request combined shipping total', instead it said she couldn't combine shipping on Buy it Now items. Is...

Shipping charges

Can a buyer create a shipping discount on items purchased?

USPS

Open Question: Are any other sellers having problems with the USPS delivering Ground Advantage packages? I have experienced numerous lost or delayed shipments. I purchased the mailing label from ebay, printed it on a self-adhesive label, and use qual...

Shipping Pokemon cards - help!

Hey guys, I'm an experienced seller on Ebay but just recently opened this little shop with a friend to sell off Pokemon cards. Shipping has become an absolute nightmare for us and we'd love some feedback. So far on an average sale, we have to pay $3....

Shipping

Customer bought an item I went to print the shipping label. It would not print and when I went out and came back, it says already shipped and I have not shipped it yet

I mailed a box Ground Advantage using eBay label. It has been lost for a month. Is it insured?

I mailed a box Ground Advantage using eBay label. It has been lost for a month. The USPS Search request was closed: package lost. I was told by USPS that I can file a insurance claim for up to $100., but when I look in the USPS website the services G...

Bug: UPS tracking number not auto-populating in order all of a sudden

I purchased a UPS label through eBay @20 minutes ago. Normally the order will automatically update with the tracking number. (And it did for the other two UPS shipments I did earlier today.) However, this time it is not doing that. I can go to the Sh...

"Shifting" contents

Hello all, I got my first sale today after a 10+ year hiatus, two light-weight compression bandages in original boxes. My question is this. I have each item in separate baggies and then both items together in a larger baggie. I left air in all the ba...

3rd Party Insurance for Global Shipping and Freight forwarding addresses?

Specifically looking for an alternative to Shipsurance as it seems their claim form has to be signed by the buyer from the address provided by eBay. As the form detects the IP location of the buyer. Obviously this is impossible and I'm certain Shipsu...

Shipping Ornaments

What is the best way to ship ornaments so the original box doesn't get smooched in the shipping process?

Buyer wants refund says it wasn’t delivered

Buyer wants a refund said it wasn’t delivered yet my tracking number says otherwise. Buyer made no attempt to contact me prior to making a claim which I found shady to immediately ask for a refund. How do I know he’s not scamming me and will eBay ref...

How to add 2 ahipping methods so I can nominate the cheaper later on?

Hi there Can someone please advise on: So I got a sale recently and with my default usps it showed $13.68 and arrival date July 3rd to 7th. I looked at the drop down menu for more options and found fedex economy for $8 only but arrival time 3rd to 10...

Ground advantage shipping

I have to ship an item via ground advantage. The item is around 9.6 x 6 x 1.4 inches and 7 ounces. Can I put it in either an envelope, or a small box? Or can I only use a box? Can I use stamps on this item, if so, how many would be necessary?? And ca...

Changes to USPS Click-N-Ship.

For those of you who may use USPS Click-N-Ship there are some changes coming soon.See the USPS website for more information.

Will my funds be released?

I sold an item for £180 the buyer chose Royal Mail delivery, I had to do Amazon as they could pick it up. The item has then arrived but the buyer has not confirmed delivery and as it’s a different service it can’t be directly tracked on eBay so showi...