Shipping
Get the answers to all your shipping questions with advice from long-time sellers.
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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Trouble setting additional items for free shipping

I have up to 10 of the same item for sale. $10 shipping for any number bought. I have the combined shipping checked, but it still puts $10 shipping for each item. I have a buyer that wants all 10, but I can't make any adjustments to the listing that ...

User avatar by Adventurer
  • 122 Views
  • 3 replies
  • 0 helpful

Shipping to Australia.

I'm trying to send an invoice to a buyer in Australia but the ebay system will not let me. It says I can't send an invoice to an international buyer. Why? Why does ebay always change things to make it harder? Simpler would make more sense. How can I ...

Resolved! Do I need an EORI number to ship to Germany?

I'm shipping with Fedex Priority to Germany for the first time in a long time and a lot of the regulations for EU customs were updated a year or two back and it seems having a EORI number is one newer requirement for import/export into the EU/UK. I c...

User avatar by Adventurer
  • 1838 Views
  • 8 replies
  • 0 helpful

International buyers can't request combined shipping

Does anyone have any insight on why international buyers can't request an invoice from me for combined shipping? I've been selling coins on eBay for years and years and this used to work fine. They'd add the items to their cart, request an invoice, a...

Shipping label

If I refunded a shipping label and then I sell the item do I still get the refund pls I need to know I'm worried

USPS Advantage Shipping Damage Claim

I recently sold an old radio in a bakelite cabinet. It was carefully wrapped in bubble wrap, air pillows on all sides, fragile. It was received in two pieces. Used the tracking # to file a USPS claim and it shows it's ineligible.Now what can I do? Th...

Resolved! Why did Ebay wait 10 days to deduct the cost of International shipping labels?

1 Order was 4/82 Customer paid 4/83 Shipping label created using My Funds 4/8, not credit card4 Order details shows the shipping label deducted from my net proceeds 4/85 Post office pick up scan 4/96 Ebay payout initiated 4/10 (but the shipping label...

Incomplete address - package returned

My buyer just contacted me when she realized that her package is being returned to me for an incomplete address. I am new at this. She wanted me to find out what happened. The address on file for her matches her home address. How should I proceed? Th...

User avatar by Rising Star
  • 112 Views
  • 3 replies
  • 0 helpful

confused on multiple box shipping quote and how to set it up?

so I have a set of 4 wheels I want to ship. they will each ship in their own box just because the boxes are 22"x22"x12" and 35lb each (4x 18" wheels). obviously taping them all together to form one huge box just will not work. how do I properly set u...

User avatar by Adventurer
  • 328 Views
  • 9 replies
  • 0 helpful
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