Shipping

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First attempted delivery, same as "Delivered" ?

So, first delivery attempt has been made without success. eBay's tracking shows it (tracking info not shown in english, at least not for me), but the system has not automatically marked it same as Delivered. Should it after the first attempt? Accordi...

I entered the wrong tracking number. I do not see an edit button or anyway to correct it.

why is there no shipping link on the sold auction page

I ship 6 days a week and am not one to mix things up. I like to ship from the sold item page and not the order awaiting shipment list. I need to enlarge the thumbnail picture in the list in order to make sure I pack the correct item. if I ship from t...

When an item is truly shipped

I do think eBay ought to revise its tracking system, slightly. There are a number of times I've purchased something on eBay, and then have had to wait days for the seller to actually ship the item. The item is *said* to be shipped, but either only a ...

Typed wrong address number and the item is returning to the shipper.

June 9 I bought a laptop and it was supposed to arrive on june 12, then FedEx called it an “Operational Delay” which I understood as a delay from them. On june 13 I did not had any update. So I went to the fedex office on June 14 (next day) where my ...

Resolved! Seller Requesting Additional Shipping Costs Post-Sale.

Hello, I'm looking to see if anyone knows anything that can help me with this, I'm fairly new to purchasing things on eBay and I don't know how I should deal with this. Last night I won an auction for around $4 usd (total including tax). I put the or...

Resolved! A partial return?

I bought a guitar and a case and when it arrived, the guitar was fine but the case was severely damaged. If I was to do a return, how does that work? I don't want to send the guitar, which is fine back, I just want a different case, and I doubt the s...

Managing shipping labels.

I currently am facing an issue. There was an issue with shipping and packing my product, so I had to cancel my order. I currently noticed that the shipping labels took up the money required to give my customer a full refund, so I asked for them to be...

My package says that it has already been delivered, but it is not.

I bought a microphone, on the usps page it says ''Your item was picked up at a postal facility at 11:01 am on June 10, 2023 in SAN YSIDRO, CA 92143.'' But that's not true. I contacted them and they tell me that the package was picked up by a ''freigh...

Buyer wants local pickup

I just sold an item for which I offered shipping and local pickup. The buyer has paid for shipping. Because they realize how closeby I am they want to pick it up. I know how to credit the shipping. I cannot figure out how to eliminate the label print...

Any way not to use Ebay's International shipping?

Is there any way not to use Ebays's international shipping? I only ship in the US and to Canada.

Shipping with ESUS international

Hello, I shipped an item with tracking info https://www.trackmyshipment.co/shipment-tracking/ESUS143650300 The buyer is stating they haven't received it. I'm not understanding what consignment billed means. The buyer is also stating they haven't rece...

Why is Ebay taking a portion of Shipping fee collected?

Ebay is already charging an 11.7% fee off the top of the item I am selling. Why are they taking a portion of my shipping fee as well? Isn't that double dipping? I recently sold and item for $550 and eBay charged a fee of 11.7%. My customer agreed to ...

Buyer's intercepted the USPS package

I sold a tennis racket last week via bidding option. Seller made payment quickly and i shipped out the package next day. Today, i check on the tracking and the status say Intercepted at buyer's local PO. Ebay page said : "The item will be returned to...