Shipping

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Can't close return

The seller accidentally sent me the wrong item, and we agreed that they would send me the correct item and have me do a return case. So I shipped the item back, and they shipped the correct item at the same time. I got the correct item and am happy w...

Shipping label printed for my OLD return address and not new, will USPS still post it?

The sellers address is correct, however it printed my old Florida address (I'm in Texas now) on the printed USPS label. I thought I caught the mistake and hit the back button and changed it to the correct return address but when it printed it had the...

Return request for defective on buyer worn and broke shoes... what to do?

Buyer purchased a quality brand name shoe used but in pristine condition.If they wanted to return them, normally I would let them and do not take a defensive stance.But, she filed a doesn't work/defective asking me to refund and pay for return shippi...

ebay shipping labels NOT creating USPS scan sheets for foreign customers... FOURTEEN DAYS NOW.

For FOURTEEN (14) days now, ebay's system has not been able to create a USPS scan sheet for the shipments going to non-US addresses, so the labels have to be printed individually and I have to get the USPS carrier to scan each one individually (16 pa...

Can't print shipping label says Please enter a valid value for destination city.. The value is in th

Can't print shipping label. Form is filled out, last step but come up "can't print shipping label--please enter a valid value for destination city" The value is printed on the form.. How to resolve this ??

Resolved! Shipping addresses

Hello, I am sort of new to eBay but I have been using different addresses for my purchases and I would like to know if my order is confirmed from the email of eBay, with the address listed in that email that it will be shipped to that destination, wi...

Shipping to the UK

I'm in the UK (hello!) but need to ship a 25lb parcel from the US (Texas) back here. Timing isn't that important 7-10 days would be fine, possibly up to 14 if the price drops significantly. In the UK we have third party brokers but can't seem to find...

Buyer not pay me

Hello, sorry for English, not first language! 1) I sell items 6 weeks ago2) Mother died, so sad3) EBAY gave buyers MY MONEY 2 or 3 weeks ago. They send me emails but I was too sad.4) I send items last week5) Buyers get items, EBAY did not give me MY ...

Shipping Date can be Misleading

Did Anyone ever notice that that Ebay shows that you shipped a package the minute you print the shipping lable, however it may take a day or two especially if you get paid late on Sat. to actually get the package to the Posy Office and send it on its...

seller bought time with excuses until I couldn't ask for refund

I bought a few items from a seller, he sent them via DHL, and everything seemed ok, but I never received the items. When I asked him if there was any problem, and if he could check with DHL what happened, his answers were always delayed, and he asked...

Where to see return tracking number after return closed?

eBay generated return label for buyer. Once I receive the return and issue refund to close the return, I can on longer see the tracking number? I need it...

Resolution Center - Items not received on International Packages, bringing me to International Site

Recently I have had two buyers open INR cases. One was in Germany and one in Canada. When responding to cases I have been redirected to the eBay international sites. The Germany site in particular is hard to navigate and I am not really sure what out...

ebay shipping labels NOT creating USPS scan sheets for foreign customers... TEN DAYS NOW.

For the past NINE DAYS, ebay's system will not create a USPS scan sheet for the shipments going to non-US addresses, so the labels have to be printed individually and I have to get the USPS carrier to scan each one individually (16 packages one day),...

Buyer provided wrong address, what is my responsibility as a seller?

Hi,The buyer has informed me that she cannot pick up the package at a PO box address given to me by her as she no longer lives there although she says the PO box is still registered to her(???). Anyways, the address given is the same in PayPal and eB...

Package out for delivery 10 days ago...

I have a package that was out for delivery 10 days ago. I opened a case with eBay because tracking says it attempted delivery and left a notice (I've never had a USPS notice left). I know this isnt' the sellers responsibility since they uploaded trac...