Shipping

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Buyer's item came back ( return to sender unable to forwrd) after 34 days he wants a refund

I sold an item with a free shipping. It came back -( return to sender-unable to forward) The address was to a shipping overseas company he had on his Ebay account. I received my payout from Ebay. 34 days later the seller contacted me about any update...

Ebay charges a fee on shipping even if the shipping is actual cost

I sell and item and I charge the buyer the actual shipping cost. Ebay can verify that because I purchased the shipping label from them. Why then should Ebay be entitled to a fee on the actual shipping costs? That's just unfair. They probably are maki...

Anyone else having problems with USPS shipping?

Has anyone else been having problems with shipping on USPS recently? I've been selling on eBay for years and never had any problems, now within the last two months I've had multiple issues with five packages getting miss routed and taking almost a mo...

When did Free Shipping stop being free?

Both the listing and the shipping/handling calculator show free shipping but once the item is in my cart the seller charges a shipping fee with no way to selected a different option.

Resolved! What are my options as a buyer

EBay shows it was paid on my end and the funds left my bank account. The seller won’t ship because on his end it shows funds aren’t paid for. I spoke to a representative to cancel the order and was told only the seller can. I reached out to the sell...

shipping fedex using ebay

I have a 16x16x8 box, going to a residence, weight 7 pounds and using using fedex AND it is MUCH cheaper than either USPS or UPS.Now for the rub......are there any hidden costs that will arise when it gets to the buyer, that will be charged for after...

Resolved! Item not received but seller convinced it was

I ordered an item and apparently three other buyers ordered items from the same seller the same day. The mailing labels were mixed up and the other three buyers received the wrong items, it’s been nearly a month and I’ve received nothing. The seller ...

Resolved! Does USPS EVER find missing packages?

I initiated lost package search with USPS as the package i mailed priority mail didn't reach the buyer within 2 weeks. Its missing. In fact the only time tracking ever updated was the day I was at the post office where it was accepted. Ive called the...

SHIPPING IS SO EXPENSIVE!!!

I don't understand why shipping one keyboard key costs 26 NIS? The product costs 7 or 4 dollars and the shipping costs about 12 times! So where is the logic here?

eBay and USPS, driving the customers away

My time using Ebay is about over. All the sellers insist on using USPS. Currently I have 5 orders pending on USPS. 3 out of 5 are lost by USPS and they say its not their problem. The sellers do not care either they are only concerned with cheap shipp...

eBay and USPS

eBay standard envelope issues

I have gotten into selling low end sports cards for about the past year now. I have been using the standard envelope with minimal issues but recently I have been starting to get quite a few shipments with no updated tracking. I’ve always shipped sing...

Shipping cost

I had a buyer enter the wrong package dimensions when calculating the shipping costs for them since they pay for shipping. I had the dimensions on the descriptions already, but they input a much smaller size and USPS would not take it since it was to...

Lost package..now soon delivered.

Hi ! Sold a package a while ago abroad , the package seemed to be stuck for a couple of weeks with no update on the tracking. I assumed that the package was lost , and the estimate delivery date passed and I refunded the buyer. Because we both though...

FedEx over charge not refunded YET

I had an shipping overcharge back on April 9 from a sale on 3/29. I have contacted ebay 2x and it's yet to be returned. Whom do I open a BBB complaint with; ebay or Fedex? It'd be in eBay's best interest to return the money + interest and settle with...