Shipping

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Central US Tornadoes

Seller Protections are in place for sellers impacted by recent tornadoes and severe weather. Our thoughts are with the communities across the country that have been impacted by recent natural disasters. Many states in the central region of the countr...

Will eBay step in?

Hello! I bought an item and I haven't received it. I've been waiting for a month and then I contacted the seller. The seller assured me that he's sent the item though it's more than a month now and it's still not here. I asked for a refund, but the s...

Won an auction but the seller is not responding to my emails.

Merry Christmas,I've been making purchases on ebay now for over 5 years, even sold a few small items, and I just paraticipated and won my 1st Auction. The item was a guitar for my son for xmas, was gonna go ahead and just bite the bullet and buy him ...

dear ebay

why are you not telling me when to ship,oh my what do i do?.,.,.,thank you and merry christmas

What USPS service should I use to ship a facial cleanser?

Hello! I'm really new to selling, and I just sold a facial cleanser, but I'm not sure whether I should ship it via Ground or First Class, or if it doesn't matter? Thank you so much for your help!

Ebay knows about a scam but does nothing to protect the buyer.

So theres this SCAM going around eBay and they know about it but do nothing to stop it. I was recently scammed by an international buyer. I had chosen an option on my listing to ship via First Class International Mail. No where does it give a warning...

Buyer opened return for damaged item 29 days after delivery

I had a buyer request a refund 29 days after the item was delivered, stating the item is damaged and not as described. Of course, I asked why she waited so long. She said she had just gotten the item from her "shipping service". The item was an antiq...

Can I purchase 2 items from different sellers but same country and let it ship together ?

Hi, I'm a newbie on eBay I'm interesting to but 2 items from different sellers but same country (South Korea)So I want it to be shipped together to reduce the cost of shipping fee.Is there anyway to make that happen ?

trying to contact ebay with a problem not in their list of items

I need to contact ebay (phone or email or chat or whatever) about a problem i'm unable to do in their list of standard items. Help

Delivered to an agent in a city 50 miles away?

What does it mean when USPS tracking says it was delivered to an agent in Ann Arbor, a city about 50 miles away from me? I think another delivery service has taken over the delivery, why wouldn’t it say that though? It’s only been three days since I ...

No Seller Protection!

I sold a perfectly good MacBook Pro. No scratches, dents or imperfections. After 5 days buyer (who is unverified through PayPal and has a UPS post office box for an address) says computer was damaged. Sends two bogus photos with no proof it's actuall...

problemas con una devolucion

Mi caso es el siguiente: adquirí un producto de un vendedor de eBay quien demoró mucho tiempo en enviarmelo. Este ítem era para revenderlo a un cliente personal. Para la fecha en que lo recibí, mi cliente a quien yo previamente lo había vendido, ya n...

Resolved! How best to Refund without return

I sold a pair of never worn vinyl boots that had been in my closet for a long time. Today, I got a message from the buyer that the first time she wore them, the vinyl basically started flaking off. She is being super nice about it, even said in her m...

If your buyers complain about USPS tracking ....

... believe them. It's ALLLLL messed up!! I have a number of incoming packages, some of which were due to arrive today. Tracking isn't happening. Those that are gettintg scanned are not showing up on my Informed Delivery Dashboard. It's a MESS and I ...

After a return, I want to sell it back to buyer

I sold a computer to a buyer and it did not work. He started the refund and it was returned, without some items so I am not ready to grant him a full refund. Within 30 minutes, I was able to get it to work again - a power cable had gotten loose durin...

HELP please, need to change delivery da

Hello guys I ordered something on ebay for my girlfriend as a Xmas gift. estimated delivery is December 26th - January 4th. But seems my girlfriend goes to another town for a week to her family . seller already shipped the item by USPS. tracking is n...