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ASK ME ABOUT: Product Research (formerly known as Terapeak)

Hello Everyone, We're thrilled to announce the launch of our brand-new interactive series, which is set to take the place of our former "Monthly Chat with eBay Staff" program. This series is designed to bring you closer to the heart of eBay's operati...

stamp collection to be listed

I have been stamp collecting since 1948. Time to break the collection up???Questions: primarily on shipping single stamps or small lots. Use a #10 or a 6 x9 manila envelope, ship FCM or economy shipping or USPS ground? I prefer having a printed shipp...

listings

does anyone know where to find out exactly when you started a listing, like if it has been posted for 3 months, 7 months, 10 months, etc. can't get any correct answers.

Feedback

Why can a buyer report falsified feedback and seller can not? 

User avatar by Pathfinder
  • 92 Views
  • 5 replies
  • 0 helpful

eBay New Policy and business direction is terrifying!!

Hello, I have been selling around $2 million a year for 20 years on eBay, I have seen a lot of different policies come and go. It feel like every 4 to 6 years eBay will be pro seller and then they become pro buyer in policies and they tighten up on t...

Resolved! Strangely high prices at the top of pages

Am I the only one who is seeing extraordinarily high prices at the top of each search page? For example, I am looking for toothpaste. At the top of the search page for Colgate, I am seeing 2 tubes for $210. Are these very high prices some kind of a d...

User avatar by Trailblazer
  • 211 Views
  • 10 replies
  • 0 helpful

Buyer returned item and then filed a chargeback

So a buyer returned a defective Segway scooter and I already received it but I got an email saying that there’s a chargeback for this transaction so I don’t know what should I do. I don’t understand why he would file a chargeback if I accepted the re...

User avatar by Adventurer
  • 194 Views
  • 11 replies
  • 0 helpful

Drop in sales

In the past two weeks, I have had a drop in sales I used to get 10 a week now I am getting 2. I am listing 1-2 items per day to try to get sales back to what it was.

Disappointment in Ebay

As an occassional seller with high quality items, I am disappointed that ebay has no way to talk with a customer service person. It is clearly strickly a transaction business. I needed to talk with someone--it did not, could not happen. Every step of...

Only 'positive' feedback button showing

So, one bid at the starting price won the auction, but buyer did not contact me or pay. Complete waste of time and I couldb't relist until Ebay allows. Went to leave feedback, but only the positive feedback button is available. How do I stop this ple...

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