Selling

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Buyer filed INR, I showed item was delivered, case was resolved in buyer's favor anyway???

A buyer opened an INR a couple of days ago. I uploaded the tracking number into the INR, as well as typed the message that the item was delivered on February 22 to the address provided by the buyer. Today I get a message that the INR was resolved in ...

Preventing a Late Ship ding

I got an order.I didn't have it in stock.Did NOT want another "Not in Stock" ding (too many on the books now). I found the part in another store, ordered and paid for it to be drop-shipped.Went to my list and tried to put the tracking number that the...

Everyone else probably knows this...........

For Sellers: In Seller hub......IF you have Shipping cost enabled to show in a column......and you use calculate..... After Clicking on the word calculate for the item......it gives you a page to put in a ship to zip code......and then calculates the...

Severe shipping delays

eBay is failing to address the **severe shipping delays** caused by carriers, which is directly impacting sellers. These delays make our businesses **uncompetitive** against giant online retailers that offer faster, more reliable shipping. eBay needs...

Performance reviews are ridiculous. I think it’s time to find a different platform

I have amazing reviews. I’m just a small one person store trying to help my parents sell some collectibles. I had no idea that a water leak that damaged a few items would put me in such a hole with performance that I can’t recover and my fees are now...

Below standard/defect question…

Long story short,Ive recently started selling in ebay (Dec 2024). Made two mistakes…I had two orders which the Addresses provided in the orders I was unable to send too. So I messaged the both buyers their address was an issue, informed them, both di...

Ebay refunds a full order price, though the sellers receive only the price after the fees deduction.

Dear ebay community, please help with understanding the ebay refund policies for sellers. I noted that Ebay refunds a full order price, though the sellers receive only the price after the ebay fees deduction.For example, if I sell an item for $100 + ...

Anybody doing Price or other update via CSV by your own SKU number? (not by Ebay Item Number)

Ebay CSV Upload specifications allow both Ebay Item Number as well as your own SKU number to be used as to update your listings via CSV. This is specified on a few locations in the manual. However, the SKU upload was broken was years. I haven't got a...

[SOLVED] required information listing error despite all the needed info already on my account?

"It appears that you haven’t provided the required information to confirm your identity or financial data. Until we receive that information, your listing and communication activity have been restricted to ensure a safe trading environment for you an...

please help me what type of pottery.

Please help me what is this and who made

Put an end to "reserve not met" for auctions

Setting a reserve price should be abolished. The only benefit is to the seller to "test the waters" of what people are willing to pay rather than a true auction. It's a waste of time for everyone else. If they wish to set a "reserve price," setting t...

messages viewed on site vs email copy

Got a question notice something and was going to tell all details but short/sweet. We use the on site copy of messages. The on site copies of messages from people in foreign countries don't have that info anywhere, and the subject line in the inbox i...

Ebay to connect payoneer

Hi, i'm new seller on ebay i facing some problem, i created seller account on ebay, account type is business, and when i connect with payoneer [ this is my individual account ] they show me type of account. please help me how i connect with payonner

Resolved! Shipping to France, Now massive Customs fees and repeat buyer rejects packages

For several years, we have shipped boxes of delicate antique porcelain, Bavaria made, from the US to a buyer in France. The VAT, shipping, fees have always been high, but today, the buyer had to refuse his orders since the customs fees he would have ...

Defect policy & cases closed without seller resolution policy reflects temperamental administration

I have never seen anyone explain this in detail, rather I've only seen people just say "eBay sides with the buyer all the time." So it just seems like people are upset about some kind of interaction that they have had with eBay in which they as a sel...