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ASK ME ABOUT: Product Research (formerly known as Terapeak)

Hello Everyone, We're thrilled to announce the launch of our brand-new interactive series, which is set to take the place of our former "Monthly Chat with eBay Staff" program. This series is designed to bring you closer to the heart of eBay's operati...

Got stuck with Final Value Fee due to unresponsive buyer

Just a cautionary tale to know your options and not immediately file a case. Buyer bought item but was unresponsive and did not pay so I filed a claim as soon as I could. Buyer gets back to me claiming they didn't realize some of the books were ex-li...

search manipulation false takedown

hi all, I sell go kart plans here on ebay and my most popular/usually within the top 3 listing was taken down automatically due to being in the 'wrong category' --ok i think, no biggie. had over 30k views, lots of sales, granted it has basically zero...

Delayed listings

I listed about 6 items in Health and Beauty, and checked to see if they listed ok. Well, none showed up in that catagory, so I contacted ebay....found out that my listings will be 'checked over' for about 6 hours before they will show up under the ca...

Plague of buyers demanding partial refunds - scam?!

All of a sudden I'm getting multiple buyers making up a vague reason about why something is wrong with an item they received and demanding a partial refund. They don't want to return the item, they want to keep it, but they want $10-20 back.I sell je...

How Long After Opening Store Should The Categories Show Up?

I have another store (basic) that I have had for 10 years. I decided this morning to open a basic store on this account. None of the categories are showing up on the left navigation bar. I called ebay and the bottom line was the store is still updati...

Ebay 30% off Final fees Category question

So I get this Ebay 30% off final fee promotion today and go to list some items and its showing that it counts against my monthly store items. I accepted the promotion. Listed in sports card memoralibila I also tried listing in auction and it showed u...

Suspect scammer. What to do?

This buyer bought item on bin. I looked at his feedback left for others. He has left 95 feedback. Out of that he has left about 20 negative, neutral, revised, positive with a complaint thrown in. I am really leary at this point. Is there anything I c...

Resolved! No Sales During Major US Holiday as Expected : )

Lots of folks griping at a time when no sales are expected and many on the road visiting family and friends...One thing I learned...its not so good sitting in a hot tub at night when its Record High Temps during the day : )Hope everyone had a happy 4...

NOT Another Slow Sales Thread

Anybody else here tired of reading about slow sales? Since we can't control eBay's systems or their search engine, let's post about what we CAN do as sellers to have a better and more profitable sales experience. Even if they are things we all know a...

USPS insurance vs Seller protection

trinton@ebay I have not seen this question answered, unless I missed it among the 100's of posts. If an items tracking number shows that the item has not been delivered yet, but the item is insured. What happens then? For example: all priority packag...

How long has this been going on? I just noticed.

This item is Fulfilled by Amazon warehouseSuper fast shipping - usually within 1 business dayEasy ReturnsShipping discounts for more than 1 pairInternational orders are shipped using Global Shipment Program

Strange questions / Ebay Scams?

I've been on and off Ebay for years, so I haven't really kept up on new scams, and I'm a little paranoid possibly. I had a person ask me recently , after an item was sold, if the buyer had already paid for the item. I didn't respond. I never want to ...

just love this word

CAHOOTS... i read a post and they ebay cs was in cahoots with the buyer... I loved that! chaoot! cahoots! chooted ! just had to say that.....

Manage active listings (0) ?

I am unable to see any of my active listings since last night. Thankfully, my store still has all of the listings up for buyers to purchase. I am still able to add listings as I just added another listing to see if that would make a difference, but i...

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