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ASK ME ABOUT: Product Research (formerly known as Terapeak)

Hello Everyone, We're thrilled to announce the launch of our brand-new interactive series, which is set to take the place of our former "Monthly Chat with eBay Staff" program. This series is designed to bring you closer to the heart of eBay's operati...

Description Super Condensed?

Good morning. I was just looking at one of my listings that had a watcher and I was looking to make sure that the price was in the range I want it (I always put the MSRP in the description) and I found that the description had been super condensed an...

paypal

A buyer bought a item from me and says her paypal account is in china and she has tried to pay but paypal rejects it because I have a U.S. paypal account. She says she lives in the states but her paypal account is based out of china. I told her to op...

Shipping sports cards with tracking

Good afternoon eBay Community I have recently reopened my Collectible sports card shop here on eBay. I know that USPS has raised their first class shipping rates and I noticed that some sellers have also raised their rates. We were top rated sellers ...

Can no longer print global shipping labels in Paypal

Typical run around this morning Ebay says it's Paypal, Paypal blames Ebay. Bottom line, until a few weeks ago I could print and ship to Erlanger KY from Paypal (pre-loaded info) for global shipping transactions. Now, in Paypal that transaction detail...

? About selling in a "vtg Mall" shelf color light or wood?

EVERY image I've looked at online shows shelves, displays... virtually all in white/destressed white,off white, pale green etc. I know, the newer gen does not like natural wood color but wants to white wash it with cheap paint but I am not a fan. I h...

I'd like some feedback on what just happened

Okay, so I sold a used phone for parts or not working on ebay. I stated that the phone came with scratches and that the mobile network was not working. Some bidder bought it around 2 weeks ago. Today he sends me a message saying he would like a 50% r...

Buyer claiming he received item in damaged condition

A couple of weeks ago, I sold my old ipad mini on ebay. Item was delivered on August 5th.A couple of hours ago, I sent pm to buyer to leave feedback. He immediately pmed me back that he got the ipad, but that the screen was cracked and dent at the bo...

NO RESERVE in Title but still has a reserve - policy violation?

Listing says no reserve in both the title and the description but it has a reserve in the bid price, item #332338787343. Is this a policy violation?

Suspicious Buyers with chinese email and US address

On January 12th a buyer who used a chinese email ending @163.com bought an item from me and then opened an unauthorized payment case on PayPal even though item was delivered with tracking number provided. The shipping address was in the US A couple d...

Top rated seller changes ?

Is it true that Ebay is going to be changing top rated requirements in a bit and also be lowering top rated seller discount from 20 % down to 10% If so, it hardly seems fair since last year when they had top rated sellers make all of there returns 30...

Multiple Seller Accounts Advice

Ebay guidelines say that I cannot open more than one selling account to bypass limits. Does this mean that I cannot open other accounts in order to get 50 more free listings per month since I have already used the 50 free ones on my original account?...

Returns, trying to get relisted on a listing that has variations

Hello, I have an item that a customer returned because it didn't fit. I have multiple quantities of sizes and colors of this item. Since I got it returned to me, I went in to revise my listing and in this particular item I will now have 1 in stock. I...

I need help with info on brass Roger Staubach statue. PLEASE!!

I have brass Roger Staubach statue and I dont Kno much about it. If anybody has any info on it and could help out would be great. Thanks

buyer never got item.... petty theft

help, recently i have had a few per week saying that item was not received, i offer free postage and obtain receipt and proof of postage. yet ebay still refund them anyway and no backup for the sellers and we know they more than likely have had this ...