Selling

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Tracking Details

Hi all, The Shipping team wanted to share the following information from the issues with tracking details not being updated:"We are aware that some sellers are seeing tracking details not update automatically to orders after purchasing a label. Our t...

Authenticators at aren't consistent enough

I've sold thousands of shoes on ebay. The authenticity program applies to any shoes sold over $75 on the platform. I've had instances where I sent in a brand new pair of shoes and it gets sent back to me and the sale being canceled because the person...

ebay relisting items I removed.

I had a diecast car and a set of action figures that were never bid on and I decided not to relist them and removed the two listings. This was the beginning of February. I logged in today to find the action figures sold. ebay relisted them without my...

Resolved! WHERE IS MY INVENTORY??!!!

Last November, I went into my Inventory to relist fall/winter items and most of it was "GONE". eBay had no explanation, so I thought I must have done something wrong, even though I had done the exact same thing for years. Today, I went into my Invent...

Why aren't my items being seen or selling?

This question I know has been asked a million times... but here it is again. I have 540+ items listed in my store - mostly nearly new items of jewelry. eBay has rated me as Top Rated Seller PLUS. I have followed every recommendation that eBay have re...

Ebay Authenticity Guarantee

DO NOT SELL SNEAKERS THROUGH THIS PROGRAM! I was completely baffled. I've never purchased Yeezys from anywhere other than through the Adidas confirmed app. The reason I received was " doesn't seem authentic". I literally have my original emailed rece...

Resolved! Shipping to EIS in Commerce California

Hello everyone! I had to ship a package today to the eis that's located in Commerce, California. I know it's a legitimate shipping address and I've shipped to the eis in Illinois before, but never this one. At the post office, the clerk had some issu...

Ebay, please teach users the difference between ADD TO CART and BUY IT NOW

Venting as I combine multiple orders from multiple buyers, over and over again. Create a video tutorial that pops up the second time a buyer selects the same seller in a row. Please Ebay, add a feature that prompts buyers to use "add to cart" feature...

Ebay authenticators falsely rejected my authentic item

I walked into a Gucci store at a major mall in North Dallas , I have the receipt and the credit card transaction. I could even get both Gucci and my credit card company to send certified copies of these documents to ebay. but for some mysterious reas...

up promote personage

I do not have a ebay store but want to update my percentage to a higher percentage. Can someone help me. I can only find info if you have a ebay store.

Ebay returns

Why do I have to accept a return because the lady found a better priced item there was nothing wrong with the item I sent her but it was pre-approved by eBay without my knowledge I would like to find out how come I have to take a loss on the sale

Dealing with buyers who ask for address changes after package was shipped

It happens alot more during the holidays than the rest of the year. Usually it's because it was supposed to be a gift to someone else, or someone has their account but isn't an avid buyer until the holidays and they recently moved.But how do you hand...

I want to relist 186 unsold items in bulk, but can't Why?

I have about 186 unsold items that I want to relist. But something happened and eBay won't let me do it in bulk. Somehow I got stuck into a new eBay format and things changed. Is there something I can do to go back to the old format? I used to relist...

I received an INAD

I filed a INAD claim and they said to wait like 7 days. Ok I waited and now it says this. If I have the button " Open A Case " does this mean I can esclate the claim now?? or Do I have to wait till the 16th to esclate? We will not reach a solution. T...

Payment holds and eBay charging 15% of total amount including taxes and shipping

Hello eBay sellers, happy holidays to all. I have a couple questions/comments1- why does eBay hold payment till item is delivered, it used to release payment once item is confirmed shipped and tracking info available 2- I thought eBay charges 15% of ...

EBay closed a case in my favour (Seller) then reopened the case 3 weeks later!

Hi All, 3 weeks ago I opened a case as the buyer claimed they had not received the item I sent correctly, I tried for 1 week resolving with the buyer and even contacted the postal service to try and start an investigation but they had no way of progr...