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ASK ME ABOUT: Product Research (formerly known as Terapeak)

Hello Everyone, We're thrilled to announce the launch of our brand-new interactive series, which is set to take the place of our former "Monthly Chat with eBay Staff" program. This series is designed to bring you closer to the heart of eBay's operati...

Every. Single. Listing. Outbidded by a scammer

I've tried to sell an item for 5 weeks now, using the 1 week auction feature. Every single time I list the item at the last minute someone with 0 feedback who created the account the same day will massively outbid everyone, give me some low effort sc...

Major coding problem with eBay for small devices! PLEASE READ!

My sales have dropped by over 50% since this time last year. Sure, I have new competition, but after searching on my phone for my product I was extremely disappointed to see that when I click on "full description," it pops-up my description which con...

Freight Forwarding / Responsibility Ends Upon Delivery To The Freight Forwarding Address

I just want to make sure that my responsibility has ended once the package is delivered to the freight forwarding company. It arrived and a signature was obtained at the freight forwarding company, but tracking does not indicate the item as actually ...

More lookers to my site?

Maybe I do not have the correct items for sale...but thought I should have more click thru or lookers.

International Shipping

Does Ebay still offer international shipping centers where I can send it to, and have Ebay take care of the rest?

Never sell Nike Shoes on eBay!

eBay shoe authentication service is a joke! Yes, it is good to get items authenticated to protect buyers from getting a fake item. I get that. I sold a brand new Lebron James sneakers I purchased at a store on a Military base many months back. I trie...

Garage Sale Application Is Now Subscription Only!! Users Beware!

For any and all eBay sellers using the popular Mac Garage Sale Application, I urge everyone to stop supporting it. They are now a "subscription only" app at a ridiculous fee. Plus their new GS 9 renders all previous GS apps null. In contacting GS the...

If You Close Your Account What Happens To YOUR Money That eBay Has On Hold For Your Sales?

For MP I have been trying to add my bank account information for about three weeks. I have called the MP department 3 times trying to get some of THEIR errors fixed. They fix one and a new "glitch" appears. If they do not have the information by a ce...

Change to Leaving Feedback

We left feedback yesterday (for several buyers) and it was the same as it had been for years. Quick and easy. Today, we left feedback and it had none of our previous info - several different 'thank you' type messages. We had to start from scratch. Ev...

Resolved! Service Metrics - outside MBG window

Trinton from the eBay team said in this post: I can confirm that a return request or item not received request should not count against a seller' service metrics if the request was made outside of the 30 day protection time frame. These kinds of requ...

ebay layaway? buyer wants to pay for me to not close the item as non paid.

Buyer won auction 2/18 has almost 1000 positive feedbacks as a buyermade a bunch of excuses about how hes waiting for some money from other sales and promised to pay by yesterday. money never was sent. I told him he has until 6:23 to make payment or ...

How can I refund a portion of the shipping the buyer paid?

I overcharged the buyer on the shipping costs. How do I send a refund?

Shipping today was certainly a good idea after the long weekend...

So I didn't ship Friday because of freezing rain (only 14 customers were affected by this), and today I did all my shipping, 47 USA & International and 13 for Canada & UK. I even risked getting a ticket to ship the Canadian ones because there's some ...

Q4 2022 results today,roadmap for 2023? Recommerce Report

ebay reports Q4 2022 results after the bell today, with Conference Call with stock analysts at 5PM ET. I'm pretty sure the valueaddedresource blog will provide coverage from a seller viewpoint. While these reports are aimed at investors, ebay sometim...

When openoing an item in our store, a different item opens up

I was just editing some photos from the store. The store is sorted highest price first. When I open an item with right click as I have been doing for days, it opens a completely different item. When I sort by lowest price, it does the same thing. I r...