RATINGS ON DISPATCH TIMES

[thesweetjar09]

Are other sellers getting fed up with ebay using a lower amount of monthly transactions to work out the late delivery rate of a seller to the number of transactions used for other ratings,  some time ago ebay stated that if a feedback was not received by a seller on items sold that it would be classed as a positive and counted towards the late delivery rate, although we are a top rated seller on late deliveries we are only shown about 25% of our total transactions why?? are other sellers fed up with this practice of ebay

John

[bill.purvis2012]

Following. I don't understand what you're saying.

[disneyshopper]

I am a top rated seller, but not top rated plus (and don't want to be).

I went to my Seller Dashboard, and looked at the late shipping metric, and it states:

Transaction period: Mar 01, 2019 - Feb 29, 2020

I am being rated on 12 months since I am a low volume seller.  If you have 400 or more transactions within X number of months, then I believe you would be rated on previous 90 days.  My late shipment rate is .78 % (1 out of 128 transactions).

[dhbookds]

You are in the UK......I would ask on that board as requirements could be different there........

[luckythewinner]

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@thesweetjar09 wrote:

Are other sellers getting fed up with ebay using a lower amount of monthly transactions to work out the late delivery rate of a seller

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No, because I always make sure that I get a validation scan within my handling time. 

But I am in the USA, and can only comment on the USA seller metrics.