cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Problems with Purchasing a Shipping Label

I am unable to purchase a shipping label today.  I'm getting a message that says "Something went wrong.  Sorry an error occurred while loading the page.  Please try again.  If you see this page again, please check you are using a supported browser version. "

 

I only have one order to ship today, so I cannot say if this applies to multiple items.  I have tried using different browsers on my PC (Chrome and Microsoft Edge).  I have cleared the browsing data and removed extensions.  I have also tried with my iPad using DuckDuckGo and Safari.  

 

Is there another way to purchase labels via eBay?

Message 1 of 12
latest reply
11 REPLIES 11

Re: Problems with Purchasing a Shipping Label

I am having this same issue, you are not alone... 

Message 2 of 12
latest reply

Re: Problems with Purchasing a Shipping Label

Same issue here. Just another day with the "new and improved eBay" ☹️

Message 3 of 12
latest reply

Re: Problems with Purchasing a Shipping Label

See other thread. 

Message 4 of 12
latest reply

Re: Problems with Purchasing a Shipping Label

Same here. It happen before wait a while and then try again. 

Message 5 of 12
latest reply

Re: Problems with Purchasing a Shipping Label

@franjo2867 @pls-consignments @rusav-14 

 

go to usps website and buy direct, then print. Then input tracking numbers in the ebay orders. 

Message 6 of 12
latest reply

Re: Problems with Purchasing a Shipping Label

I waited about 10 minutes and the problem resolved itself.   

Message 7 of 12
latest reply

Re: Problems with Purchasing a Shipping Label

I just used Pirate Ship for the first time. It integrates with eBay beautifully and drops that tracking number right in there. Good to go, so far. 

Message 8 of 12
latest reply

Re: Problems with Purchasing a Shipping Label

same here too not possible to print any shipping labels directly.

 

but if you need to ship it right away , the direct sync veeqo works, just as FYI for everyone here

Message 9 of 12
latest reply

Re: Problems with Purchasing a Shipping Label

eBay shipping labels are currently down. eBay reps were tagged on this discussion for updates:

 

https://community.ebay.com/t5/Shipping/Can-not-print-labels-quot-Something-went-wrong-quot/m-p/34141...

 

If anybody needs labels urgently, you can purchase anything but eBay Standard Envelope elsewhere. pirateship.com is a good option for USPS and UPS services.

GLORIOUS!

Confused about the switch to eBay discounted shipping? Read this discussion to make an informed decision about opt in / opt out.
Message 10 of 12
latest reply

Re: Problems with Purchasing a Shipping Label

Yes, Same here. It shows no Shipping Service. jj

Message 11 of 12
latest reply

Re: Problems with Purchasing a Shipping Label

Things happen, I don't blame eBay. I am sure it will be resolved soon. ; ) jj   

Message 12 of 12
latest reply