09-01-2018 08:09 PM
I seem to keep coming back to questioning whether there is human intelligence running ebay. Here is yet one more proof of a deficit. I just noticed in one of my listings of a digital format camcorder that, apparently, Mississippi has taken over ownership of the Windows operating system. In the ebay-provided description details of my camcorder, here is the helpful information shared:
Operating System Supported: Mississippi Windows ME, Apple Mac Os X 10.1.5 or Later, Mississippi Windows 2000, Mississippi Windows 98SE, Mississippi Windows XP
It doesn't take a genius to understand, vaguely anyway, how Mississippi commandeered this hostile takeover of MicroSoft. It adopted the US Postal Service code that identified Mississippi with the same alias shared by MicroSoft, i.e. "MS". I don't think there's a simple way for an ebay user to correct this comedic error and introduce some intelligence if trying to make use of the ebay-provided description details. Now the question remains: which is more scary, that ebay lets its bots make such laughable errors (and many more of much more hurtful consequence), or that they are paying a human employee lacking discernment to identify the world's most prolific computer operating system as Mississippi? I wonder what alternatives they might come up with for OS (besides Operating System) - Owners Schizoid?
This message is provided solely for benefit to anyone who might try to use ebay for sale of an accurately descriped item or for purchase of something accurately described.
09-01-2018 08:43 PM
LOL. Can't make this stuff up!
09-01-2018 08:52 PM - edited 09-01-2018 08:52 PM
So if Microsoft is now Mississippi, does that mean I now live in Microsoft?
09-01-2018 09:08 PM
09-01-2018 09:28 PM
@livadia wrote:@Anonymous, you might want to make the "appropriate team" aware of this. I'd tag @syedmhaq, but he hasn't responded to some of the other catalog-related concerns recently. Thanks.
The "appropriate team" is likely the same team that did this to start with. Oops, and now they can't shut it off.
It would be more hilarious is it was an isolated instance, but seeing different versions of the same basic sight gag multiple times daily gets old.
I'm convinced eBay is incapable of doing anything without botching it in ways nobody thought even physically possible.
09-01-2018 09:30 PM
Thanks for tagging me @livadia
@jonlaw16 can you please share the item ID of your listing?
The good news is that we’ve just launched new functionality that allows sellers to easily fix such errors themselves. It’s not rolled out in the cameras category yet so for now the best way to report such issues in the cameras category is to send email to sdsupport@ebay.com
09-01-2018 09:31 PM
09-01-2018 10:29 PM
09-02-2018 09:38 PM
More than one of us sellers offering the Sony DCR-TRV280 are using the description provided by ebay, listing the compatible Mississippi operating systems. Hope you let Bill Gates get a look at this before correcting it. I'm sure he'd be amused. He'd probably be glad to let them take credit for MS ME, maybe Vista, too.
09-02-2018 09:55 PM
@syedmhaq wrote:Thanks for tagging me @livadia
@jonlaw16 can you please share the item ID of your listing?
The good news is that we’ve just launched new functionality that allows sellers to easily fix such errors themselves. It’s not rolled out in the cameras category yet so for now the best way to report such issues in the cameras category is to send email to sdsupport@ebay.com
So once again Sellers get to correct Ebays errors for Free. I guess Sellers are the slave labor for the catalog one way or another. I'm sorry, but sellers should not have to continually fix things for Ebay when it was not their error to begin with. I guess it is cheaper to create a program that allows the Sellers to fix hopefully only their listings (I hope the changes they make cannot effect their competitors listings also) than to fix the problems or hire the experts that have the knowledge to begin with.
09-02-2018 10:02 PM
09-02-2018 11:37 PM
@twnpopcards wrote:
@syedmhaq wrote:The good news is that we’ve just launched new functionality that allows sellers to easily fix such errors themselves.
So once again Sellers get to correct Ebays errors for Free.
Yes I know, just more of the cost of doing business.
09-03-2018 12:04 AM
What if after sellers correct this ridiculous error, the bots will put it back in??? Is it going to be an endless game of whack-a-mole now? And what if one seller puts the correct info, then another person comes and puts a wrong one?? Is it going to go like this forever????
09-03-2018 01:01 AM
@mrv71 wrote:What if after sellers correct this ridiculous error, the bots will put it back in??? Is it going to be an endless game of whack-a-mole now? And what if one seller puts the correct info, then another person comes and puts a wrong one?? Is it going to go like this forever????
Probably will until Ebay finally figures out a way to fix it themselves, meaning spending the money necessary to fix what they put together on a shoestring budget. What's worse is that in the 4th Quarter I believe this is supposed to roll our full bore whether its fixed or not meaning another rough Holiday Season because Ebay cannot leave things alone and always insists on making big changes in the 4th Qtr even though they once upon a time promised to never do that again. Obviously somebody does not understand that if the Sellers do better so does Ebay.
09-03-2018 04:58 AM
@syedmhaq wrote:Thanks for tagging me @livadia
@jonlaw16 can you please share the item ID of your listing?
The good news is that we’ve just launched new functionality that allows sellers to easily fix such errors themselves. It’s not rolled out in the cameras category yet so for now the best way to report such issues in the cameras category is to send email to sdsupport@ebay.com
https://www.ebay.com/p/Kodak-EasyShare-M381-12-4MP-Digital-Camera-Blue-gray/100058944
Don't you have a way to run a scan to see what items are affected by this?