@the_fancy_fox wrote:
@nuclearomen wrote:
@the_fancy_fox wrote:
There are times invoice is needed and justified, like very expensive items, also shipping outside US they should have one but in 28 years of shipping never once has those happens you mentioned happened. It's all up to the seller and how much worry and stress you possess shipping stuff, they make tons on people like that whom purchase insurance on everything they send as if something will happen that somehow justifies their worry. If something happens I deal with it, usually never does, but things happen sure. Not going to spend tons of money on paper and ink to include an invoice on items I can usually just replace - which has happened of course - but never in terms of needing invoice inside a package for reasons you state.
How much risk I am willing to take….. not much when it’s not necessary to do so. I buy the rolls of produce type bags (in several sizes) they are cheap. I go above and beyond to pack securely. I pack an item the way I would like to receive it.
I’ve been on ebay since the mid 90’s. (Several accounts) Had several boxes get soaking wet but the bag protected the item. Both customers were thrilled the items were safe.
Had several boxes get smashed, thankfully the item survived. I’ve had a tyvek bag get mangled and the items fell out, it was still able to be routed to my customer.
Plus many people that run businesses buy my items and packing slips are part of their records. Having run a receiving department in a mid sized company, trust me, it was a pain when things arrived with no packing slip and it took time to figure out what was it and who ordered it. Paper isn’t that expensive and neither is ink when you figure out how far a cartridge goes. I add a few cents to my listings.
I don’t purchase insurance, I self insure. It’s a profit center for me.
Many years ago I ordered some cotton sheets from ebay. When it arrived I opened the box and found a little black cocktail dress…. Cute but not what I ordered. On examining the box it was obvious the label had been ripped off and the item repackaged and a different label retapped on the box. UPS has a department that tries to match unboxed items up and get them on their way again and this one was a fail on their part. But it kept them from paying a claim for a lost item.
If my sheets had been secured in a bag with the packing slip, I would have gotten what I ordered.
Everyone has their tolerance level for risks I suppose. I look at it as customer service. My feedback reflects it.
The point was making is that every single seller does what they feel is best for type of items they sell. I've been in the music industry almost 30 yrs and I've dealt with every label and distributor that existed and still does today in the genres I deal in and not one of them does Invoice shipping domestically. Never once has anyone of them emailed me asking for one. All these people have invoice already, as I have theirs, as every buyer on ebay has record of their transaction provided to them by ebay...or any other site not to mention a receipt that is emailed to them also. But like I said, depends on the seller and the items. I deal in quantity, everyone in this business treats it the same, either buyer pays for shipping method that includes insurance or they simply replace or refund after proof of damage / non delivery.
Expensive / non-expensive... let's put it in clear terms... in todays world everything is digital, including invoices, and almost every company does them this way now - it's also fact for larger companies and corps to do it as part of their effort to limit their waste and echo footprint. Business now have B2B websites, wholesale transactions are done online and invoices/receipts are provided digitally. In the future, the near future, you won't even get a receipt when you go to the store - and that is fact - it's already being done as we speak where many companies Target, Walmart, Home Depot... you name 'em.... they all currently ask if you want a email or print receipt - in the coming future there will not be a choice, they will be digital only. Most people who include invoices these days are just sellers on platforms like ebay.
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