04-24-2018 07:15 AM
I have noticed that I am being charged a listing fee when I edit my listings, Does anyone know what 's happening. I thought my monthly account charge was high for this month without hardly any sales.
0161mike64.
04-24-2018 07:22 AM
@mikerogerson.64 wrote:I have noticed that I am being charged a listing fee when I edit my listings, Does anyone know what 's happening. I thought my monthly account charge was high for this month without hardly any sales.
0161mike64.
There are others who have complained about the same thing. Supposedly a glitch where it shows an extra charge, but not a charge on the actual invoice.
I havn't experienced this. I edit my listings all the time and have never been charged an extra fee, but I have up to 1000 free listings per month and use about 850, so maybe that is why, the relisted listings are being counted against my free 1000.
Hope u can find the answer on some of the other posts regarding your experience 😞
04-24-2018 07:35 AM
04-24-2018 07:44 AM
@jun-harte wrote:
I'm having the same problem and don't know why and haven't had the time to see what eBay says about this, any help is appreciated as this is SO time consuming.
Look up some of the other posts where others have complained about the same issue. Put keywords into the search box, such as: fees being charged for updates, relists fee, etc
04-24-2018 11:10 AM
I was assured that they (eBay) aren't seeing those on the back end, but I don't believe it since they are calling it a "relisting" fee on an already exiting listing. How would we know if its the original listing fee, or the "relisting" fee for revising?
@Anonymous?
04-25-2018 03:22 PM
I noticed this today when I was doing a revise on my listings too, hope this is just a glitch. Sometimes it happened and sometimes it didn't happen.
04-26-2018 03:31 PM
@mikerogerson.64 wrote:
I have noticed that I am being charged a listing fee when I edit my listings, Does anyone know what 's happening. I thought my monthly account charge was high for this month without hardly any sales.
0161mike64.
Hi @mikerogerson.64, as others have stated in this thread, this is a known 'cosmetic' issue. While an insertion fee is being displayed during the revision process, one isn't accrued upon completion of the revision.
04-26-2018 03:39 PM
This has been going on for well over a month any idea as to when a fix might be implimented or just stick with closely monitor our ebay invoice and call ebay CS when charges are noted and argue about charges being made?
04-26-2018 03:56 PM
@bubbleman2010 wrote:This has been going on for well over a month any idea as to when a fix might be implimented or just stick with closely monitor our ebay invoice and call ebay CS when charges are noted and argue about charges being made?
Should be a simple fix, just update the production repository with the fixed code from when this happened 4 months ago.
04-26-2018 04:00 PM
It is highly doubtful that they will fix it because it's most likely is way too complicated for their low paid inexperienced 3rd world and lowest bidder code writing contractors to fix.
Last week they sent out emails about the new store pricing and got it wrong and they never sent any new emails with the correct pricing because it was just way to hard for all the groups of people involved with writing that email to figure out how to fix it so they just gave up.
04-26-2018 04:11 PM
I used to being Sgt. Schultz when asking any questions concern ebay bidness you'd think I'd know better by now...
04-27-2018 01:26 AM
04-27-2018 02:52 AM
Yep, it is a cosmetic issue - until it isn't.
It is really quite amusing. It is there for no reason, what-so-ever. It is like it is something that 'just happened' one day - out of the blue! Some third party developer just decided to put in the work to make it happen and then just plugged it in. Maybe just some hobbist experiment saying, 'what if we did THIS?'
Yep, things like this happen ALL-THE-TIME.
04-27-2018 06:26 AM
Called CS and guy said it's a glitch they're working on and we're not actually charged. Did a test: Revised a few listings in the morn, then later in the afternoon checked my current fees and found none pertaining to the revised listings.