eBay

thumbpicker · ‎07-21-2016

Apparantly, this buyer had a broken PC motherboard(MB) identical to mine. So bought my MB on Ebay, received it, waited

a few days, then claimed "the Mobio is not working .. In fact upon arrival I noticed the CPU pins where bent on the corners

compared to what it should look like .. I still assumed that may just be a flaw in that particular board and assumed it

would not be a factor - sure enough to the MOBO generates codes not allowing for a boot." Buyer denied any damage

during shipping.

So I informed the buyer I was an A+ Certified PC Tech & MCSE (Microsoft Certified Systems Engineer) with over 20 year

experience working on PC's, servers, networks, etc. & that I personally packed & shipped that MB & there was NO damage

of any kind. I also told him I had a 15 year history with Ebay with 946 100% feedbacks. He responded he had 100% feedback

also. He failed to mention he had only 23 AND that sellers can't leave negative feedback for buyers!!

In his response he said "I too have personally built quit a few systems so this is not my first rodeo." Yeah. right Einstein.

That's why you claim you spotted bent CPU pins and "assumed that may just be a flaw.....and assmed it would not be factor"

and then installed a CPU & powered up the MB. Right!

I told the idiot that I had a fellow tech with over 30 years experience double check me as I prepared the MB & packed it for

shipping. He responded with this beauty; "I too had my assistant present and noticed the bent pins upon opening the

package together and .....could not believe it - As mentioned before we were being optimistic and believed it could of

been part of the design..." So now you have an assistant & you didn't think it was "flawed" as you said earlier; you & your

expert assistant thought mangled & bent CPU pins "could of been part of the design..." so you placed a CPU on the

damaged CPU pins, locked it down & powered up the MB.

Oh yeah, that sounds like the actions of a guy who "personally built quit a few systems".

He then says further "however when we compared it to my original MOBO it was clear the pins came damaged."

Yeah. So he admits he already had another MOBO. Obviously he had bent the CPU pins on his MOBO & planned to ship

it to me & keep mine.

Then he says "I have zero personal gain to falsify that I purchased a damaged product not described as sold." Moron.

Except you steal my MB & get 100% of your money back from Ebay.

I pointed all this out to Ebay Resolution reps & provided them pics & they refunded the idiot's money anyway. I was fortunate

that I had transferred his payment out of Paypal already. Ebay informed me that my 15 year history with them & 100% rating

with 946 feedbacks was meaningless as they always take the buyer's side even though he has only 23 feedbacks.

Before sending me his broken MB, the guy uploaded a pic of bent CPU pins from some MB like mine & claimed it was the one

I sold him. The MB he returned was not only NOT the one I sold him, but it wasn't the same one as in the pic he uploaded to

Ebay! (His pic is a .png named buyer.png & the pic of the MB he sent me is return.jpg.) I showed those pics to Ebay as well.

They didn't care. Facts, truth, years of service, 946 feedbacks, 100% positive, etc. mean nothing to Ebay.

I just called Ebay & gave them one more chance to lift the suspension on my account, remove that idiot's negative feedback,

& quit sending me notices asking to pay them the money they stupidly refunded that crook. They said no. So I'm quitting Ebay.

I told them that if this is their policy, they need to flash this on the screen as soon as a member hits the "Sell an item" icon;

****WARNING TO SELLERS ON EBAY****

BUYERS OF YOUR ITEM CAN LIE & CLAIM YOU SHIPPED THEM A BROKEN ITEM; THEY WILL BE ALLOWED TO KEEP YOUR

ITEM & RETURN A BOX WITH A BROKEN ITEM LIKE YOURS(OR NOTHING AT ALL) INSIDE. THEN YOU WILL BE REQUIRED

TO REFUND THEIR FULL PURCHASE PRICE, SHIPPING, AND RETURN SHIPPING. AND OH YEAH, YOU CAN'T LEAVE THE

DIRTBAGS NEGATIVE FEEDBACK LIKE THEY DO FOR YOU. CAUSE HERE AT EBAY, THAT'S HOW WE ROLL.

e-lek-tron-ics · ‎07-21-2016

I've had the same thing happen in the past. I now black light pen all my motherboards. Not to say the buyer can't steal from me, but I no longer doubt whether I messed up.

shawk2011 · ‎07-21-2016

@a_c_green wrote:
I think those two photos do show the same board, although the number of bent pins seems to vary between photos. I can't see any physical detail (design) differences, and the slightly wandering orientation of the inkstamps on the tops of those 5 capacitors across the top of each photo seems to be identical in both. There are also some dust or dirt spots on the hinge plate on the right side that are visible in both shots.

That aside, unfortunately eBay's response is always to stay out of he-said/she-said disputes where no one can prove what was shipped (in either direction), so they're going to find in favor of the buyer in a dispute like this. I don't know how much money is at stake here, but they may go to collections with it if the amount is high enough in their opinion, and you're refusing to refund the buyer. Sorry...

But that's just the problem,... ebay DOESN'T stay out of it, they wade right in and rule for the buyer without even doing a cursory investigation. They steal the seller's money right out of their PP accounts, AND force the seller to pay shipping both ways, and then ebay keeps the seller's FVFs on top of all that.

So without even considering a seller's history, or evidence, or even attempting to acertain who is telling the truth, ebay forces a seller to PAY out of pocket for the priveledge of being stolen from.

The ONLY one to suffer a loss is the seller, and ebay shares responsibility for that along with the scammer .

This policy costs ebay nothing, because the stolen item is not ebay"s, and they still get their FVFs. But you can bet if the inventory were ebay's there would be much stricter rules in place for returns

Whenever a seller finds the key to success, ebay changes the lock>

thumbpicker · ‎07-21-2016

The "dirt spots on the hinge plates" you refer to are actually ink stains from the plastic CPU protector

that snaps in to the underside of those "hinge plates" & is pressed hard against them, leaving ink.

I just noticed another difference. On the buyer's pic, look at the silver screw on the bottom right.

Just to the left on the lower left corner of the gray CPU socket, there is what looks like a number "3"

(laying almost on it's back). That is not present in the pic below of the MB he sent back to me.

skatefool · ‎07-21-2016

@thumbpicker wrote:
The "dirt spots on the hinge plates" you refer to are actually ink stains from the plastic CPU protector
that snaps in to the underside of those "hinge plates" & is pressed hard against them, leaving ink.

I just noticed another difference. On the buyer's pic, look at the silver screw on the bottom right.
Just to the left on the lower left corner of the gray CPU socket, there is what looks like a number "3"
(laying almost on it's back). That is not present in the pic below of the MB he sent back to me.

He also managed to twist the screws exactly like the one in your photo.

Sneaky!

sockmonkeydave · ‎07-21-2016

@thumbpicker

@thumbpicker wrote:
Ebay wants me to pay them the money they ignorantly refunded the buyer. I told them not gonna happen.

Sorry this happened to you, but if you refuse to pay.... ebay will shut you down, and send it to a collection agency.

I have no doubt you got scammed, but ebay has no way to know what you sent, or what you got back.

sockmonkeydave · ‎07-21-2016

@dissolvesystemworks

@dissolvesystemworks wrote:
but even if it would cut down the ammount of successful scams by 30% its totally worth it, since 30% is prolly a few million scam attempts. ok so maybe not hire a 3rd party, maybe take some people with bs titles or item specialist to do the work, idk.

Not even possible from a sheer logistics point of view, they would need an expert for every item sold on ebay.

Just for my area, aircraft parts, it would require a team of experts, and access to every aircraft parts book ever made.

Never going to happen, and the cost that ebay would pass on would be the end of ebay.

deltilogical · ‎07-21-2016

Well, you do know where the guy lives, rigth?

sockmonkeydave · ‎07-21-2016

@deltilogical

@deltilogical wrote:
Well, you do know where the guy lives, rigth?

I think you responded to the wrong post, as I have no idea what you are saying....

The OP got scammed, but there not much you can do when that happens.

sleepy_chang · ‎07-21-2016

Next time, take a picture of the serial number of the motherboard that you are selling and also uploading it with your listing.You have a better fighting chance for a courtesy refund from ebay. Although ebay will still no matter what refund the thieves, at least you won't loose your money.

Ebay "money back guarantee" is a magnet to thieves and scammers. Buyers will always win as long as they claim it as damage, not described, missing items, wrong items etc.

deltilogical · ‎07-21-2016

I always think that in these situations where there is smoke, there is fire. Someone who would do this kind of thing - send back a different, damaged item - is someone with is probably up to other stuff. While a local police department cannot act on this kind of crime probably, the call might put the unethical person on the PD's radar.

But there is a history of very bad ebay sellers as well. They are active currently; for instance the non-ebay coin boards I read daily post listings of Chinese counterfeited US coins listed here that the Treasury Dept does not seem concerned about.

I think the ultimate solution in terms of commerce is there is going to have to be some way of registering people - you have to figure the other big merchants are dealing with this and it wears thin, you can only write off so much.

I feel bad for this seller. It must be infuriating.

vintagecraze50 · ‎07-21-2016

The suggestion you posted on having some kind of receiving facility for sent items to be checked is a interesting idea. It would need to be a paid for service so that ebay could hire and provide the facility to do such a thing. When one thinks about how big this company is and how many items are bought here this would have to be some gigantic facility with a lot of manpower. I personally would pay for a service such as this to avoid scam artists especially with higher ticket items. They developed the global shipping facility in Kentucky, how about a pre shipment and return shipment

@dissolvesystemworks wrote:
i cant complaign too much because of the 5 years i have at ebay, ive only had this happen 1 time, but from the stories i see like yours, it makes me afraid to continue on a daily basis and the injustice that is running rampid on ebay. they will never fix this for this simple fact alone that they cannot make a suitable siloution too.

"they have no idea what was shipped, and what was returned if the case requires a return"

i have an idea thou, MAYBE ebay should hire a 3rd party. we ship the itrems to them, they check the item we shipped against the discription, and if all is well they ship it out so its IMPOSSIABLE for a buyer to claim any bs like this. but thats too easy of a solution for them. they just gonna let people steal instead. why change? they get paid either way.

check facility. Crazy idea perhaps.

vintagecraze50 · ‎07-21-2016

@dissolvesystemworks wrote:
i cant complaign too much because of the 5 years i have at ebay, ive only had this happen 1 time, but from the stories i see like yours, it makes me afraid to continue on a daily basis and the injustice that is running rampid on ebay. they will never fix this for this simple fact alone that they cannot make a suitable siloution too.

"they have no idea what was shipped, and what was returned if the case requires a return"

i have an idea thou, MAYBE ebay should hire a 3rd party. we ship the itrems to them, they check the item we shipped against the discription, and if all is well they ship it out so its IMPOSSIABLE for a buyer to claim any bs like this. but thats too easy of a solution for them. they just gonna let people steal instead. why change? they get paid either way.

The suggestion you posted on having some kind of receiving facility for sent items to be checked is a interesting idea. It would need to be a paid for service so that ebay could hire and provide the facility to do such a thing. When one thinks about how big this company is and how many items are bought here this would have to be some gigantic facility with a lot of manpower. I personally would pay for a service such as this to avoid scam artists especially with higher ticket items. They developed the global shipping facility in Kentucky, how about a pre shipment and return shipment

@dissolvesystemworks wrote:
i cant complaign too much because of the 5 years i have at ebay, ive only had this happen 1 time, but from the stories i see like yours, it makes me afraid to continue on a daily basis and the injustice that is running rampid on ebay. they will never fix this for this simple fact alone that they cannot make a suitable siloution too.

"they have no idea what was shipped, and what was returned if the case requires a return"

i have an idea thou, MAYBE ebay should hire a 3rd party. we ship the itrems to them, they check the item we shipped against the discription, and if all is well they ship it out so its IMPOSSIABLE for a buyer to claim any bs like this. but thats too easy of a solution for them. they just gonna let people steal instead. why change? they get paid either way.

check facility. Crazy idea perhaps.

sockmonkeydave · ‎07-21-2016

@deltilogical

@deltilogical wrote:
I always think that in these situations where there is smoke, there is fire. Someone who would do this kind of thing - send back a different, damaged item - is someone with is probably up to other stuff. While a local police department cannot act on this kind of crime probably, the call might put the unethical person on the PD's radar.

But there is a history of very bad ebay sellers as well. They are active currently; for instance the non-ebay coin boards I read daily post listings of Chinese counterfeited US coins listed here that the Treasury Dept does not seem concerned about.

I think the ultimate solution in terms of commerce is there is going to have to be some way of registering people - you have to figure the other big merchants are dealing with this and it wears thin, you can only write off so much.

I feel bad for this seller. It must be infuriating.

We all threw rocks at the google earth car.... can't find me.

And the day ebay knocks on my door and wants to "register" me....well if you can get past the pit bull "bubba"

And the wife with a Louievill slugger, I guess you can put a tattoo on my forehead, but it ain't gonna be without a fight.

I feel for the OP, but scams are as old as man.

I start every day on the motors boards.... " I found a car on craigs list, and they say I am covered by ebay" no that ain't how it works.

kenandjoyce1999 · ‎07-21-2016

Im having a situation with a guy about a computer right now...he has 23 likes....Fred??? Perhaps??

matchboxsuperfast2023 · ‎09-16-2017

322731084345 - VINTAGE MATCHBOX MODEL 46 MERCEDES 300SE COUPE-SUPERFAST-NIB-MODEL MINT-BOX NEAR
If it makes you feel better I bought this item then 24 hours later was told the listing was removed for a violation. EBay is letting the seller keep the money and told me I have to wait a month to see if the seller might mail the item. EBay facilitates thieves 100 percent!