Selling

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Tracking Details

Hi all, The Shipping team wanted to share the following information from the issues with tracking details not being updated:"We are aware that some sellers are seeing tracking details not update automatically to orders after purchasing a label. Our t...

Item Description Changed from English to Spanish on its own ?

So I sold an item, the listing was in English then when I checked the description after the sale for accuracy the description was in Spanish. I don't write anything in Spanish, why did my description change languages this is very stressful to see

Thinking about adding ...

I have an extra account. It is aged. It has a respectable number of favorable feedbacks.I'm thinking about doing CPR and bringing it back to life.The small auto parts store I got is doing ok, it is almost where I want it to be ... almost. I'm thinkin...

Accept Offer button wouldn't work

Not my fault but it still have to explain to buyer and hope they don't get annoyed by what, for her, should have been a one-click processI sent a counter offer for the same price, which did work....although now won't be immediate payment if she accep...

Is anyone in the USA able to ship to the UK?

For anyone who is not aware, eBay international shipping is preventing several categories from being shipped from the USA to the UK. The reason given is something about new 'special product safety markings' that are required by the United Kingdom. I ...

Can buyers see the sellers address?

If I sell an item here will the buyer be able to see my address? I want to list my Madonna Collection and promote those listings on my Youtube channel… but i don't want everyone to know my address.

Why does EBAY dislike it's Store Owners?

Why in the Heck does Ebay management and software teams allow competitors adverts to be placed "within" my store front? 1) Would Ebay Mgt. allow Shopify to place adverts "deadcenter" of their web pages?:a) Ebay wants us to spend monies to advertise.....

Drop in Views

So, this is weird. I had a drop in the number of views on a couple of items. One example is an item that had 28 views last night, and it's down to 6 views today. It's the 9th day the item has been up. Now, I'm not coming here with some grand conspira...

My views are low even with "Promoted Listings" . Is eBay throttling accounts ?

My views are low even with "Promoted Listings" . Is eBay throttling accounts ? Or is the eBay thing just no longer an interest to todays buyers?

Ebay customer service

They have lied to me twice on the phone ive recorded the phone calls and i open a case with BBB about refund for $700.92 that item is delivered to the wrong address ebay employees lies about the refund and they are not hold accountable for their acti...

Communication with Customer

I sent a reply to a buyer who asked a question and required additional photos, The reply didn't go through.Stating :It appears your message contains contact or payment information which is not allowed under our Member-to-member contact policy. For th...

Negative feedback

Here is the negative feedback I received. The buyer never reacher out? I do offer 30 day refunds. Sheesh....This suit was no where near the condition she is describing. This just takes the wind out of my Ebay sales.

Using AI option for description

Does anyone use or have tried eBay's AI option for their description? I clicked on it a few times out of curiosity but to me it is a highly "fluffed" description based on the title and photos and maybe item specifics. It does not give a description o...

Are there any class action suits against Ebay dealing with fraud via financial institutions?

I ran into an issue, which I believe Ebay is well aware of.I had a buyer open a case with their financial institution.A relatively expensive professionally graded item.The buyer did not follow any of Ebay policy.Did not open an Ebay Return.Filed with...

Funds on hold to make sure buyer has no issues. But what if they lie?

I had listed a camera for sale on eBay & it sold pretty quickly. Right now my funds are on hold because I’m a new seller and they are holding the funds to make sure the buyer gets the product and it’s what they paid for. The person I’m selling to the...

Why does ebay think that I should give 15% of my sale to them for every item? Do they want a tip??

The suggested ad rate used to be legitimate and vary, starting as high as 9%. It's annoying to see this "suggested" ridiculous ad rate every single time I go to promote an item, because I have no idea what an ACTUAL good rate would be since they refu...