For anyone who is not aware, eBay international shipping is preventing several categories from being shipped from the USA to the UK. The reason given is something about new 'special product safety markings' that are required by the United Kingdom. I have seen in the forums sellers who are unable to ship Iphones, car parts, clothes, toys, collectibles. I have not been able to find any information about this new requirement on the UK royal mail website, or with UPS, FedEX, USPS; none of these websites have any information alluding to this new rule. Is there any way of getting some clarity on this rule? This is a huge market that many American sellers are missing out on. Can eBay find a solution so that we can come back to a rational playing field?
From what I understand, sellers can still ship to the UK through eBay, using USPS or other carriers. The listing must be updated to either opt out of eBay international shipping or to include eIS and other carriers. My concern is, if eBay is unwilling to ship to the UK using the service that is guaranteed to the seller (meaning eBay is on the hook if the item I ship is lost or held at customs) is there indeed a risk to shipping to the UK, regarding this new rule of requiring 'special product safety markings'? If I ship an item, will it get stuck in customs and held? I get a few messages a week asking me why I can't ship to the UK, and I am losing sales over this. eBay is losing money on this as well.
For those in the USA who are shipping to the UK (without using eBay international shipping), have you had an increase in issues, or with undeliverable items? What categories are you selling in, and for those who are having issues like I am, what categories are you selling in?
Thank you for your time.
