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Current and resolved technical issues - updated as of 05/7/2024

The following are ongoing technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider contacting Customer Support here to be added to the open tickets. We have included the refer...

Bay Labels Defaulting to USPS Priority Express

Yesterday when accessing eBay labels, the USPS Priority Mail Express has begun to be preselected as a default regardless of the mode of transportation the customer selected. It can be changed to something more sensible, but it's extra effort to do so...

Resolved! Ebay API - Passing HTML Template Code To Description in VerifyAddItem/AddItem - Error Code 20170

I am struggling to pass an HTML template into my Description tag for VerifyAddItem. Here is the error message I'm working with:ebaysdk [ERROR]:VerifyAddItem: Class: RequestError, Severity: Error, Code: 20170, Schema XML request error. Schema XML requ...

EBAY down - DNS error

Does anyone have the same problem?

Firefox has major issues when using it for eBay!

I just realized that when I am on Firefox and I want to click on a photo in a listing, that it doesn't Zoom to full page! When I am on Google Chrome I have no problem. This could be a huge problem for sellers, having their items not on full display f...

Resolved! I am asked for credit card info when attempting to login using Chrome browser on Windows 10

When I attempt to login using Chrome browser, I get a screen asking for my credit card info. Obviously fraudulent. Does not happen with Edge or on my Android devices. I have done multiple virus and malware scans and all come back clean. Any thoughts ...

Ebay Banners Dictating what I need to do on every listing I post! How do I stop it!

Lets face it honestly, Im not an expert on everything I post for sale. So when I describe an item and miss a fact or two, AFTER its posted, Ebay puts up Blue Banners telling me "OFFER ITEM DISCOUNT" or "NEEDS MORE SPECIFICS" or "DONT FORGET THE LENGT...

Ebay isn't working properly

I can't purchase anything on eBay and all my history has disappeared. eBay looks like it's updated but is glitching. I'm using the latest Google Chrome

My Store Is Telling People We Are ON Vacation ... WE ARE NOT???

There is also chatter about this going on with other sellers over in the Power Seller GroupThis is a serious glitch issue ...Hope to get this to the right people very soon.Any Mods Reading This Please Respond. DWB

Item image preview row on left side instead of below main picture

Is this a bug or just me? bug?They were underneath this morning and now this.

Tracking Number not working properly

Dear alli'm already shipped some items for five countries and also upload all tracking numbers for all items. but there didn't track by any site, as well as some website was visible of location but that location didn't change up to estimate delivery ...

Ebay site down

My Ebay account has been unuseable for 5 days now , can't do anything on the site as everything is not working, no Purchase History page just a blank page, no pictures working on selling page anything under the Leave feedback logo on selling page don...

My eBay:Bids/Offers: 'Status: Winning' blank if more than 10 tems

'My eBay: Bids/Offer' screen, status of 'Winning' is not showing any items if you have more than 10 items. You can still see items if you chose 'Staus; all' or 'Status: Not Winning".

revise listing alters additional fields

Has anyone else seen this bug?? I use Auctiva to generate and manage my listings. Recently eBay started offering the option to accept best offers on auction items. Auctiva does not currently support this so once I post the item I then have to go to e...

promotion graph has gone to zero

no stats showing for promoted listings just organic

Cannot reply as of today (9-4-2020) to Ebay emails from desktop computer, getting rover.ebay.com

As of today, I try to reply to an Ebay email from a seller, and I get this response: This site can’t be reachedrover.ebay.com’s server IP address could not be found. Try running Windows Network Diagnostics.DNS_PROBE_FINISHED_NXDOMAINThis has got to b...