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Current and resolved technical issues - updated as of 05/7/2024

The following are ongoing technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider contacting Customer Support here to be added to the open tickets. We have included the refer...

unable to upload photos

I am unable to add photos when editing an existing item in Collection. Browse for the photo, choose it, and it just spins and spins. I am able to add photos if I am creating a new listing, but that is not what I'm trying to do. I also can upload phot...

Tax

I want to file my tax forms for 2023. Could you please send it to me for 1099k?

Who do I contact to review a defect when eBay's back office has made an error

Who do I contact to review a defect when eBay's back office has made an error on a defect. The order was placed on Jan 20 2024 and shipped on Jan 23 2024 well within the 6 days handling time. It was delivered on January 30 2024. eBay back office clai...

I fill out the feedback screen but can't get past the photos part to hit submit

I also cannot get the filter on the sellers site to work at all

GONE! sellers completed listings .... sorting check boxes left hand side

no more check box options on left side of sellers listings? cant see sellers completed listings and sales any more. is this just another glitch? or the latest "improvement"

error - The seller only allows buyers to purchase 5 items every 10 days.

I made 5 offers on an item and all of the offers were automatically rejected. If I try to use Buy It Now I get the error in my subject heading. I contacted the seller and he said that option for limiting buyers was not selected in his settings but he...

tabs at top of Active page are not functional this morning

Several functions are frozen on my Active page this morning: When I click on any of the tabs at the top of the page, nothing happens. Also unable to forward to the next page at the bottom. I have refreshed and even shut down and restarted the compute...

Display bugs since 18 march 2024 , eBay app on smartphone Android

many display bugs on the app since today, I have a Google pixel 4a. For instance the lower menu (Welcome, My eBay, Search, Réception, Sell...) hide sort or filter choices, it's impossible to select a hidden choice of course! Other issue: when I look...

"Search" opens new tab

When browsing items I've searched for and clicking on an item, a new tab opens so of course I can't just go "back" to search results. I have to close that tab. Anyone else experiencing this?

Duplicate messages sending to WRONG buyers

Starting about 2 days ago, through the app on my phone, almost every time I reply to a message from a potential buyer about an item, upon clicking send, the message sends like 5-6 times and TO THE WRONG BUYER. It's like it picks the buyer who message...

Supplier and Item Description CHANGED after purchase...

Supplier and Item Description CHANGED after purchase...Twice this week! Separate purchases. Apparently not fraudulent but eBay software error..

Summary overview page

My page seems to be messed up today. Tips and resources boxes on top and then listings with words on top of each other, etc.would like the page back to normal.

eBay SEARCHES FAILING Bigtime

1) example - Search for GIA Certified Alexandrite, and it ONLY SHOWS 5 itemstry adding natural - now only 3 There are MANY - Site is KILLING Quality sellers , only producing low end limited

Promoted Listings Standard Does not work properly.

Promoted Listing Standard is not functioning properly.I have contacted them numerous times and there is no sign of any improvement.I suspect dropshipping, but my account has not been dropshipped for a long time.However, I should have been given the t...