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Current and resolved technical issues - updated as of 06/11/2024

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

offer for deleted item still shows on summary page offer section

i received an offer for 2 items in my watch list.i decided to not only not accept the offers but delete the item from my watch list, but the offers are still in my offers section and the delete button is greyed out so i can't get rid of either of the...

Notifications Via Texts as an Additional Option

For years now I have been asking why I no longer get text notifications for watched items that are ending, but nobody seems to know. I have an Android phone and the eBay app. Can anyone help me contact someone in feature development at eBay about rei...

Clothing - Drafts not saving item details

I post clothing by adding all relevant information on my laptop then saving as a draft and uploading the photos from my phone. It has always worked perfectly. Since last night I noticed that when I save and go to upload the photos all extra informati...

"New sign in activity" is useless if it sends a zillion messages and can't be disabled

I get these messages every time I long on, even though I have granted ebay.com an exception in my cookie settings for Firefox. But, I know there are other ways to trigger it. I am quite puzzled why Ebay is continuing to force this on us. If there wer...

Search problems

No matter what I put in the search box, the moment I click on it the item is prefaced with weired numbers and letters...for example ..1&x2f;32f-15. Is someone messing with my account? How do I get rid of this?

Order #

When you go to payments after shipping and click on all transactions and click on the order # the new page comes up blank. All the following information is missing . Under Purchase details It should have listed Buyer Name and Ebay ID, Ebay email, Pho...

No Sales, No send offers?

What is happening with eBay. There are no sales. Not even any send offers on 10,000+ items?

App problems

App will not allow me to leave feedback. Switching to desktop only bounces me back to the app immediately. Have signed out and back in, cleared cookies, uninstalled and reinstalled...nothing works

Having a problem with the shipping calculator. Some listings show discount rates, some retail. WHY?

I have set my preferences (in the shipping preferences) to offer the ebay negotiated prices to the buyer.Specifically USPS.When I click on the shipping tab in my listings, they show different amounts for flat rate envelope I am only using "flat rate ...

WATCH OUT FOR AUCTION SCAMMERS!! - ESPECIALLY ON CRYSTALS

I bid on an item and won and the seller cancelled my item within 24-48hrs before I had a chance to pay for it. They put it back up for auction so I bid on it again, but the price was too high so i stopped bidding and magically i won it again because ...

Seller accepted my Best Offer I paid then they cancelled and messaged me for more money for the item

A Seller accepted my best offer. I paid them via PayPal. Then they cancelled and refunded me because they said their father wanted more money for the item. Can anyone advise me other than reporting the Seller what I can do as there does not seem to b...

No recibí mi artículo y el buscador no lo encuentra

Hola, el 25 de Diciembre de 2020, compré un artículo, N ° , del vendedor , con el número de pedido , el cual aún no me llega, le enviado mensajes al vendedor y no me ha respondido, he ingresado a la opción de ayuda y tampoco puedo avanzar, porque me ...

NO SE EFECTUO MI PAGO

POR FAVOR AYUDENEMEPAGUE UNA RTICULO PERO AL FINALIZAR ME SALIO ERROR, NO SE EFECTUO LA COMPRA PERO SI ME DESCONTARON DE MI CUENTA BANCARIA .

Seller Hub Popup Message is stuck on my Ebay seller page. It doesn't let me click on any thing.

Hi, When I try to access my Ebay Selling page a popup keeps appearing for the new seller hub. It won't let me click on any of the choices, to either accept, cancel or x it out. Any solutions. Very frustrating since, I have sales to ship, auctions clo...