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Current and resolved technical issues - updated as of 05/7/2024

The following are ongoing technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider contacting Customer Support here to be added to the open tickets. We have included the refer...

item no as describe - cut and paste error

I made a mistake in a listing due to cut and paste and tried to fix it but found it not possible due to locks. I don't understand why there are so many locks preventing a seller from correcting typo mistakes. I could not even add any comment to help ...

11/18/21 757a additional tech issues - seller

Dashboard, number of sales also exceeds 100 in us. Links to items on sale does not work. And this

Ebay Seller - Tech - Store Categories Russian - 11/18/21 744a -ATTN Tech Issues board

I posted this issue 11/16/21 on the community ask a mentor board & advised to post this issue to here. The bottom Category in the left column when clicking on any item is in Russian, suppose to read "other." I did report this to d but issue not fixed...

Technical Problems again......anyone else?

Been having technical issues for a week now, when listing on my iPad after putting the title in up comes the " Its not you its us" banner, now trying to log into this forum to reply to amy@ebay who was enquiring if this is still continuing, I keep ge...

GLS courier ALWAYS problems

It isn't possible that every shipment with GLS is always an ordeal. The other couriers are fine, GLS simply does not deliver, it ALWAYS says that the address is incorrect.More than once I had to go to their depot on the outskirts to collect the packa...

Cannot Get Past Stupid "Item Specifics" Message Now

Tried listing another book same **bleep**, will not go past the stupid "item specifics" message. This is an error or a bug, you never had to list any item specifics before and it only lists two, they were both filled in and does not apply, and I even...

Listing Sold but still show up in Active listings

In the last 24hr I have had listings that sold suddenly reappear in my active listings again. It happened overnite so I know I did not relist for any reason once an items is paid for. Any ideas on this glitch

eBay Issued Refund On Case Without Item Being Received

Had a customer open a return request, I granted it and provided a RMA.Customer printed a label on November 15th (per eBay Chat) but the label was never scanned by the carrier. A case was opened and eBay granted a refund to the buyer while the label t...

SCAM ALERT! Change of Address Fakes

LOOK OUT FOR THIS DEVIOUS SCAM… Had a gold coin listed, and someone *OTHER THAN THE WINNER* contacted me asking me to change the shipping address. It’s vital to keep an eye out for this sort of situation. My “buyer impersonator” said: Recently I made...

Make item descriptions more prominent

Twice I recently missed garment measurements in the description, with one of those times resulting in a mistaken purchase that cannot be returned, and the other resulting in an unnecessary seller contact. Technology item sellers often have custom des...

Today's Listings THROWING OUT that I ship Internationally

The listings I did today are not showing that I ship WORLDWIDE. I click off the appropriate box to show that I sell WORLDWIDE but no matter what I do its not STICKING. I have opened the listing pages, made the revisions at least once and still it sho...

Complaint again eBay at BBB

I have filed a complaint against ebay with the BBB: 0581e7b7-45c5-11ec-a163-0e63a05a1194 Details:I have started to get large popup messages (about ¾ of the screen) every time I go to ebay. It stops me from using the site unless I do extra work. I con...

items from same seller in cart. Some items say 'seller won't ship to your address'

today I placed 9 items in my cart from the same seller. I live in US and so does the seller. 7 items will ship. 2 items given me a red error message "seller does not ship to your address'. What the hell - its the same seller and items with small ship...

printer friendly receipt printing landscape {horizontal)

As of a week or two ago, printing the "printer friendly receipt" now prints horizontal making the type size really small. WHY EBAY do you mess with things that work? I can still print, but everything on the page is so small it is almost illegible. Th...

Can't list - missing specifics

I've been trying all day to list more books. I only get 2 specifics - the title and ISBN number. There are possibly 20 missing options from genre to signed and everything in between missing. When I try to post, and am in preview, I can see typos, but...