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Current and resolved technical issues - updated as of 05/7/2024

The following are ongoing technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider contacting Customer Support here to be added to the open tickets. We have included the refer...

Do you have problems finishing your drafts???, I have a temporary solution while they fix it

What I do is that if my draft is not completed and then you cannot reopen it to try again and you get the message is embarrassing , so my solution is to make 5 copies of it with the photos and information and try to complete it in each of the copies ...

eBay app glitching

I don’t know if the app does this for anyone else, but if I’m looking at my postings, and say I decided to change a price or make my listing promoted, when it brings me back to the rest of my listings I can no longer click on them or edit any of the ...

How to print Order details, layout was changed

Hi, yesterday I use print button for printing Order detailsbut today something changed in eBay and I can't find this button Could you advise me, how to print order details?Thanks

Seller Hub Listings Report Variation Listings Total Value Incorrectly

Seller Hub Listings always reports a lower total value result than the listing is actually worth. If you pull up a Variation Listing by itself under the Active Listings tab, under Results a total is given for that listing plus the quantity. That tota...

Still unable to list drafts

Has anyone been given a timeline on the patch?

Watch list

Why are my watch list photos blank till I click on them ?

Newly Listed no longer sorting by date = useless

I maintain a daily search, refreshed thoughout the day, for Newly Listed items of a certain vintage manufacturer. Usually this is no big deal. But today I just noticed that the results I'm getting are no longer actually "Newly Listed." The 1st item w...

Ending soonest and Comps not working

The “ending soonest” option is not working. Also the sports trading cards “comps” is also down. Why?

All sales history gone

All my sales history for the past 5 days is gone. Current sales that need shipped out are gone also.

Unable to submit listings

Yesterday afternoon when I tried to submit listings I wasn't able to do so. The "well this is embarrassing" message kept appearing and is still showing this morning when I try to submit listings.

Newly Listed items now just defaults to useless Best Match search in eBay Stores

A buyer reported this on a recent thread, but I see that for my own Store, customers cannot search by Newly Listed items. I list new items almost daily and many of my sales are to regular customers who buy items I've posted in the last 24 - 48 hours,...

Resolved! NEW TAB

Why does ebay keep opening new tabs chrome and microsoft edge - how can I stop it as I now have about 20 tabs open

Resolved! Trying to submit my listings but getting a server error

Tried listing a few drafts and just keep getting a server error

CAN'T SAVE POSTS FROM DRAFTS

Updated DRAFTS will not not save and post the listings. This has been going on for days. My store subscription isn't worth a dime if I can't post new listings.

Well, this is embarrassing. We're sorry, but the listing tool isn't working right this second.

Well, this is embarrassing.We're sorry, but the listing tool isn't working right this second.Please try again later. This is the second times in 24 hours that i've received this message. I could not fix it no matter how long I waited for Ebay to fix ...