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Current and resolved technical issues - updated as of 05/7/2024

The following are ongoing technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider contacting Customer Support here to be added to the open tickets. We have included the refer...

The Awaiting Feedback glitch still has NOT been fixed.

The feedback glitch is a big problem for me. I use the awaiting feedback filter to account for orders received. I will not purchase anything on eBay until the issue is fixed.

Resolved! Left feedback for sellers only to retrun to My Ebay and it says I need to leave feedback again.

I'm guessing this is a technical issue. I've left feedback for multiple items. When I return to My Ebay again it still says I need to leave feedback for the sellers I already left feedback for.

Feedback

"Orders shipped and awaiting your feedback" - still accumulating despite having left feedback, also the 'interact with buyer' icons on righthand side are still greyed out. How many days has it been now?

Purchase History

Having a problem with "Orders". The Filter by "Ready for feedback" is not working. When selected this option would show only purchases that feedback had not been left for. Mine shows all purchases. When I try to leave feedback again to correct I get ...

Unable to setup a Store

I created a Business Account / login and added a payment method... bank card... and next wanted to setup a Store to sell art... When I go to the Subscriptions page I get a red box with the following error... This was on Friday... Monday still showing...

Description Section -Mobile view

Why are all listing description area not now recognizing the mobile view and shows error. I contacted ebay and this still is not fixed. Anyone else having issues with this. Is this why slow sales lately?

Complete mess on Ebay

Hi Everyone,What a mess on Ebay. Can't sign in, when able to get in to my account everything is in $ not £. Can't relist unsold items. Have Ebay staff been messing about with the codes again ? Wonder how long it will take to get things back to normal...

Resolved! Permanent Restriction, with no obvious reason.

What can be done about a permanent restriction from selling? I believe I gave eBay everything they asked for. They asked for all kinds of documents, like they didn't believe it was really me. They then asked for information about my business, which I...

Check Your Invoices! New Listing Tool Adding Features & Charging You WITHOUT Prior Notice!

I just ended an relisted 5 items. I used the bulk listing tool to relist those items from the unsold page. The five items loaded in the new tool. The screen did not advise me of any charges, additions, or changes in listing features. I clicked submit...

HAVENT BEEN ABLE TO MAKE NEW LISTINGS FOR 3 DAYS NOW. FIX THIS!

I can't make any new listings with variations or edit any listings with variations! The "add combination" button either doesn't appear or does nothing when clicked. Most of my listings for shoes have multiple sizes so I need to use this. It's ridicul...

Send buyer an offer

In the messaging system we can usually send interested buyers an offer. Since Thursday this feature has not been working. I start the offer process, and after submitting I am redirected to a page that just says "ERROR" Anyone else experience this?

Bad Request error -- contact your administrator. Who is my administrator?

I am trying to submit a message via the Return handling page (Return Detail). When I click Send, I get an error page:"Bad RequestPlease contact your administrator with the error code: 0.a1f01502.1641451520.e6be84b9" Who is my administrator? I cannot ...

Resolved! ummm....stupid problem. eBay.com has no links to My eBay or Selling

My only choices seem to be what to search for. The page has changed and I cannot get back to MY eBay.

Contact Buyer page shows wrong shipping method

Item was sold by Priority Mail, but was also offered as Local pickup.Label purchased, printed and item packaged.Clicked on Contact Buyer link in "Your sold item is ready to ship..." email to thank buyer.Ask A Question page displays item's shipping as...

Trying to Leaving Feedback

For the past few days I have noticed that the "left feedback" icon is not showing up. Now this morning, I am trying to leave feedback and I keep getting a message that my feedback cannot be left, close the window and try again. I have tried 7 times t...