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Current and resolved technical issues - updated as of 05/7/2024

The following are ongoing technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider contacting Customer Support here to be added to the open tickets. We have included the refer...

Cannot List Items

This is getting crazy...don't know how many more bugs we're supposed to grin and bear through....Tried to list an item, item specifics get auto-populated -> whichever box I click on to enter new text in proceeds to clear out the rest of the listing. ...

Variation FRUSTRATION

I am very frustrated with variation listings. I have tried a few times over the last several months to do variations listings. Today, I tried again. I got everything put in there, took me about an hour to do it all, and then when I pushed the "list i...

Resolved! Obvious search bug

Right now if you search on the main web page (not mobile) for "nakamichi sr-3a receiver" there are five results. This is both Chrome and Firefox on Linux. However, if you omit the "receiver" and just search for "nakamichi sr-3a" then there's only one...

Comments on the new Listing Form

I've just walked through the new listing form to see how it compares to the current one, and added comments below in the order that I encountered some of the new methods introduced. What caught my eye were not technical glitches, but some strange and...

Trying to create listings - SLOWWWWW Load Pics if at all

Upload on new listings pics is super slow for past two hours, not even loading now, nothing posted of course from ebay, whats new

Resolved! Buyer feedback went into the site where seller sends feedback - cannot remove.

A buyer left me positive feedback which somehow was directed to the page where the seller leaves feedback.I cannot delete the sent feedback - so I cannot send out any feedback to my buyers. The site will not allow me to write or send feedback. How do...

selling send offers eligible link not working

when selling send offers eligible link not working

Seller Feedback

The new feedback form - not good! Please make it auto populate previously made comments like it used to do. And as a seller, when I leave feedback, I do not need a screen to pop up asking me if I want to Save this Seller, the seller is me! Please fix...

Can't change my phone number on file

Does anyone else have this problem? Here's what I see. Been trying to do this for the last week or so as my current phone number on file is dead. Can someone humor me and try it themselves and tell me what you see? Change it back to your original if ...

Old notification of sold items

For the past 3-4 days I keep getting spooked by notifications that something sold but when i click the new notification it shows actually item that sold while ago. Anyone eles?

eBay changed my combined shipping settings without my knowledge

As the title states, I got two orders over two days which were paid for then automatically combined. There's a reason I don't combine automatically - because we ship many large, heavy fragile items which cannot be safely combined. When they can be pu...

Summary page shows me watched items with EUR pricing, I'm in USA

Logged on to EBay today and all my watched items have EUR dollar amounts. I'm in the United States. At this time it seems to be only the watched items as all other pricing is in US dollars. Changes to the code should really be tested before going liv...

Need to update/modify my listing, says my limit has been reached.

This is despite the fact that the listing is already up. 5K listing limit, 4.2K listing.

E-Bay iOS app is incorrectly reporting free shipping on purchases

I made a sale today and the E-Bay app is showing that the buyer got free shipping and that I was supposed to pay shipping. Item 204064523720.I nearly canceled the order because I knew I hadn't listed this with free shipping and wasn't about to pay $1...

Resolved! BULK EDITOR Charged me $0.75 even though NO CHANGES were made! Can't use it without charge anymore!

I use the Bulk Editor as a way to "refresh" my Store. I pull up all my listings, MAKE NO CHANGES, and click submit. Been doing this for a couple of years with no charge. The other day it showed a .75 Insertion Fee Charge which I thought to be an erro...