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Current and resolved technical issues - updated as of 05/7/2024

The following are ongoing technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider contacting Customer Support here to be added to the open tickets. We have included the refer...

eBay Label Purchasing not working 09-07-2023

The button to click for purchasing a label stopped working about 5PM today. ??? Unable to buy a shipping label. Not a fund problem. Was working all day prior to 5PM today.

Problems with Seller Rating Calculations

Anyone else having problems with the way their Seller Rating has been calculated? We have been selling on Ebay for over 20 years. A number of years ago we changed some or policies so we could receive the benefits of being a Top Rated+ seller. We have...

Seller Standard page issues

Is anyone else noticing an issue with the seller standards dashboard page?https://sellerstandards.ebay.com/dashboard?region=US I sometimes get errors loading it and my transaction info hasn’t updated in days.

Recent purchase paid for but not listed on my purchase history

Today I purchased a 2006 Saturn Ion drivers door window regulator. The money was taken from my card, but doesn't show up on my recent purchases. Usually items show up immediately.

eBay did not list my item as SOLD, another buyer purchased OUT OF STOCK ITEM!!!!!

I sold an item on eBay and an hour later it sold again to another buyer. What's up with eBay not marking it as SOLD???? Now I don't have an item to send to the second buyer. My funds are on hold being a new seller. I cannot seem to refund the second ...

Pardon our interruption... As you were browsing eBay, something about your browser made us think you

I browse Ebay a lot and yesterday decided to start selling I searched the 80% off fees and it asked me to update details, so I clicked on that now I can't log into Ebay Uk, I seem to be able to log in to Ebay.com but I want to sell in £'s not $'s.Thi...

Is ebay live chat off line?

Hi I am trying to contact ebay live chat. However I keep getting a message saying the service is temporarily unavailable. Is anyone else getting this message.Thanks

Shipped items showing up under “buyer paid, ship now”

The top item is correctly due to ship, but the second item was shipped hours ago and still showing up in this section.

UPS and FED EX shipping problems

hello allI NEED HELP!!when i sell an item and it is time to ship the item out for some reason i can not ship thru fedex or ups. the option is in grey scale so i can not even select it, i can only select usps and that is not a goods option. i need hel...

Ebay International Shipping

Was enrolled in EBay’s International shipping program… since 24h it has disappeared from my listings…. If I search my items in the Ebay search bar, the I go in the listing to see where this item ships too the scroll down menu shows only the US !! not...

My store im out of stock, items not showing in search.

Anyone have issues with your store showing out of stock and items not showing in search?

Blurry photos

I know this seems like a dumb thing but within the past week or 2 my photos are blurry. I have to spend more time taking pictures and holding very steady and even then it seems like some are still blurry. For the longest while (months ?) I noticed wh...

Listing format AND Photo Editing Problems

When entering a listing, I am not prompted to add important item-specific details. For instance, several categories are not showing as an input option when listing clothing. For example in clothing/shoes...the following information cannot be entered:...

getting a TPG listed on eBay?

Hi; not sure where to begin, this might be the wrong forum? I'm trying to get a company recognized by eBay as a third party grader for sports trading cards and TCG. I can't seem to get a hold of anyone. Any help would be greatly appreciated. Thanks.....

I am not a BOT

How ridiculous. Trying to access my acount to print a sales invoice and eBay system thinks I am moving too quickly to be a human.Tell that to the rest of the people in my house!!!Please get this fixed eBay.