09-20-2019 05:59 AM
Been trying to print shipping labels for the past 10 minutes and keep getting internal errors ???
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09-20-2019 09:50 AM - edited 09-20-2019 09:54 AM
Hi everyone! We’re aware some customers are experiencing difficulty in utilizing certain site features (printing shipping labels, uploading images, and member to member messages). We’re working urgently to address this issue.
For the time being, members experiencing issues printing labels can try the following work around:
Once you've opened the “print a label” or “reprint” page, try editing the URL as follows: in the URL, replace "new_label" with "back_to_classic". This will switch you over to the classic shipping labels.
Then try printing/paying for postage again there.
We've seen this work for many users today, so please give it a try. Also, be sure to keep an eye on the System Status board to stay updated on when these issues are resolved. Thanks!
09-20-2019 06:05 AM
We are having the same problem.
09-20-2019 06:05 AM
Same here. I printed the first 3 labels this morning but the 4th won`t work. I click "purchase and print label" and eventually get this error message:
All 4 orders are going to the same person so it isn`t an address problem. I cleaned cache & cookies and tried firefox and IE so this is most likely an ebay issue and related to the picture uploading issue. Gee whiz I`m sick of the glitches. My mailman`s gonna be here soon too!
09-20-2019 06:08 AM
I wonder if ebay will email our customers and explain that it was an ebay internal error that caused their item to be late?
09-20-2019 06:09 AM
@highlander_07 wrote:Been trying to print shipping labels for the past 10 minutes and keep getting internal errors ???
I printed two labels yesterday with no problems using Chrome.
09-20-2019 06:10 AM
Same here.
09-20-2019 06:10 AM
09-20-2019 06:11 AM
09-20-2019 06:21 AM
Same here in Tulsa...
Storms moving in so must get these packages to the P.O. soon.
But, can't print label.
09-20-2019 06:23 AM
Same here. Ive been trying to print labels for an hour. Other people are also having issues with photo uploading getting internal errors
09-20-2019 06:28 AM
I am 76 and a lifelong proponent of old adages. If it ain't broke, don't fix it! Please computer people, who love to constantly tamper with what is working, this morning it is not.
09-20-2019 06:34 AM
09-20-2019 07:06 AM
Yep, we're experiencing this too. After brute-forcing it for about 2-3 minutes we got a single label to print... but we have a good number of packages to ship.
It'd be nice if this was fixed as soon as possible...!
09-20-2019 07:12 AM
Keep an eye on your Paypal account or however you pay for labels. Having same problem with labels and noticed one has been charged but no option to print plus Ebay pages still has it as not shipped.
09-20-2019 07:18 AM
Can't print either of my items. All I see is:
"An unexpected error has occurred. Please try again."
Will use paypal as the workaround but agree- if this is due to another "update", I'm going to...not be surprised.