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did not get full refund

i returned my purchase order 24-08355-75821 but received only partial refund

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Re: did not get full refund

This is not ebay customer service. If you have an issue go to this link:

 

https://www.ebay.com/help/home

Message 2 of 4
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Re: did not get full refund

Top Rated Sellers can deduct up to 50% of the refund if the item was returned in a condition other than what it was when shipped out.

 

What is the item and what reason did you use? Did you open a sealed product, or damage an item? 

Message 3 of 4
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Re: did not get full refund

Your refund is most likely the order amount, less the return label cost. 

Not sure what you purchased, but depending on what it was, and the seller’s return policy, they may also only offers partial refund depending on how long you had the item or if it was returned damaged. Every shop can be a little different.

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