07-21-2023 08:15 AM
"Your payouts are blocked while we review your account. This is a routine process to keep your account safe and takes up to 6 business days to complete. We’ll email you if we need more info."
This popped up in my financial summary when I requested a payment be sent to my bank.
I called ebay, no explanation other than "we are reviewing you payment account and it is routine for all ebay sellers."
I have been selling on ebay for 24 years.
I am 65 years old, I need the money that I earned to pay my bills.
I don't understand why ebay believes this to be a fair business practice?
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07-21-2023 09:27 AM - edited 07-21-2023 09:28 AM
It is 'routine'....
Not that it will happen to you, too, but in my instance...I got this notice overnight sometime, saw it in the morning. By dinnertime the hold was lifted....
if there are no irregularities, the hold should be brief
don't panic
07-21-2023 08:55 AM
eBay probably doesn't think it's fair because it causes them more work, however the INFORM Consumers Act wants to deter criminals from acquiring stolen, counterfeit or unsafe items and selling them on online marketplaces so eBay has to periodically verify it's still you that's using the account and nothingvraises red flags, or something like that.
07-21-2023 09:15 AM
Anyone making more than $2000. on one or many sales within a year will be reviewed now due to the new law last month. I am expecting to get hit one of these days also.
07-21-2023 09:21 AM
07-21-2023 09:27 AM - edited 07-21-2023 09:28 AM
It is 'routine'....
Not that it will happen to you, too, but in my instance...I got this notice overnight sometime, saw it in the morning. By dinnertime the hold was lifted....
if there are no irregularities, the hold should be brief
don't panic
07-21-2023 09:40 AM
Thank you for your kind response.
I have my fingers crossed that the hold will be brief.
07-21-2023 09:57 AM
Just had one last week. Took about 18 hours to fall off. Bad timing on payout days, but they usually clear up quick as mentioned above.
07-22-2023 08:29 AM
UPDATE: The payment block was removed after 24 hours.
09-05-2023 12:38 PM
I have encountered the same problem twice now!
Like you, I called eBay, no explanation other than "we are reviewing you payment account and it is routine for all eBay sellers." This certainly never used to be the case! I have been selling on eBay for 18 years, have 100% Positive Feedback, and my Seller Level is Above Standard. Yet, I have had my payouts blocked twice now within the past few months by eBay for a review. It doesn't make sense to me. Surely, they can review an account without blocking a payout, (which isn't even a large amount of money)! As there have been no issues of concern with my account, it shouldn't take much time for a review to show that, and I can't see any reason to withhold my funds.
I am 66 years old, on a small pension, and have health issues. I need the money that I have earned to post orders out, buy food, and pay my bills. The delay to my payout means that I can't post my orders on time, so I'm likely to have repercussions from this as well.
I too don't understand why eBay believes this to be a fair business practice!