OK I finally just had to call Ebay. After a long conversation with a representative and lots of issues with him trying to understand me and me trying to understand him, he is saying that basically the buyer didn't choose to "accept" the best offer, but instead just went and used "buy it now" on both of these listings that I had this happen. Or in other words, that it is buyer error. I can't remember a buyer having this issues before, I know it's possible, but 2 separate buyers in a row , seems odd. I mean it is possible, but I don't think that is what happened. I think it is a bug or glitch in Ebays system. He (the ebay rep) seemed concerned that I had issued the refunds to the two buyers who knew that we had agreed on a lesser price. I think maybe he was going to try to give me the refunds I had sent back to me. But I was like, "sir, you are missing the forest for the trees" I am not concerned about the refunds. I know that I and the buyer agreed on a lesser price. My question is why is Ebay charging them full price when we both agreed on a lesser price? So basically, got nothing accomplished. He kept also explaining to me about how "best offer" works. I've sold hundreds of items sir, I think I know by now how it works. So that was frustrating.
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