07-11-2021 10:04 AM
After closing a case on an unpaid order, buyer now wants to pay. Can I reverse the closed case & accept their payment now?
07-11-2021 10:29 AM
No, you would have to resist the item and they would have to repurchase it. If you do decide to sell the item to them I would use a BIN with immediate payment required.
07-11-2021 10:33 AM
You can't reverse it and you wouldn't want to if you could. The most likely scenario here is that your buyer has multiple unpaid items and is encountering difficulty bidding as a result. They may believe (erroneously) that there is a way to reverse this.
You don't want to relist and sell to them. They failed to remit payment once. Your history with this buyer is not a good one, and to continue with them is a mistake. Put them on your blocked bidder list and move on.
07-11-2021 02:52 PM
Thank you. I appreciate your response.
07-11-2021 04:37 PM
Let's not enable sport bidders. Block these time and money wasters.