refund

[rodcast_65]

I had been trying to reach you but I cannot get through. i need help regarding my refund. I mailed back the item 4 weeks ago. 

[missuskravitz]

Have you contacted eBay?  You may want to ask for help from PayPal (if you paid through them) or dispute the purchase with your credit card if that's how you paid.

4 weeks is far too long. 

[rebell45]

Did you mail it back with tracking? If so, you'll need to enter the tracking number into the eBay dispute page. eBay is waiting for proof that it was delivered to the seller. I hope you haven't waited to long.

[*lady*madonna*]

@rodcast_65 

If tracking indicates that the seller has received the returned item, you can go to your Return Request details and click on the link to have Ebay step in to help you.

If you waited too long, and the request has expired, you will need to file a dispute through Paypal:

https://www.paypal.com/disputes/