05-07-2024 10:25 AM
I bought an ebay gift card that does not work, the store that I purchased it - won't issue a replacement or refund, is there anything else that I can try?
05-07-2024 08:44 PM
If you bought the card at a store eBay can't help you since it has nothing to do with them.
05-08-2024 05:10 AM
As stated above if you purchased this at a store then eBay has nothing to do with it
05-08-2024 05:49 AM
If you tried to use the card within 24 hours of purchasing it, your payment may not have been transmitted to ebay's computers, and then registered in them. May chain stores transmit their electronic payments to banks twice a day, even though a card payment was authorized. Those payments may not clear a bank on weekends until sometime on Mondays, So trying to use a card shortly after it was purchased may not have a balance until the next day or two after the purchase was made.
05-08-2024 06:05 AM
According to eBay Gift Card Terms and Conditions Lost Stolen or damaged Gift cards will only be replaced if the Gift Card has never been used and with satisfactory proof of purchase.
Contact customer service make sure you have your receipt. When you open the chat window Type in "Agent"and request a call back.
05-08-2024 09:32 AM
I have never been able to use this card - so it's not used= that's the problem, I paid for it, but can't use it - so now what?
05-08-2024 09:37 AM
That's why I have kept trying to use it, but no different results, ebay knows the card exits, but when I try to pay for something, they won't take payment from the gift card - it goes straight to paypal, which I no longer have a paypal account - so if there's no other solution, I only know of 2 answers: open a new account (which would not have paypal connected to it to start with or just close my ebay account and not have one anymore = if anyone knows of any other options, any help would be appreciated.
05-08-2024 09:37 AM
Did you contact customer service as I suggested?
If not,I don't know what else to tell you.
05-08-2024 09:39 AM
I bought the card this past Monday morning
05-08-2024 09:42 AM
Store purchased gift cards are the targets of wide scale fraud.
Search the internet for descriptions including on the AARP site.
This has been publicized for months. Including on many local TV stations.
No recommended attempt to recover your money will be effective all of the time.
Ebay gift cards are a common target of fraud, as are Target gift cards.
Do not buy gift cards in stores. Do not buy gift cards online other than from the issuer.
05-08-2024 01:54 PM
It's been 2 days = usually, I am able to use it - the same day shortly after I purchased it - but not with "this" card
05-08-2024 01:55 PM
Well, the store is saying that "they" are not responsible, so, just who is??
05-08-2024 01:59 PM
Then just who is responsible, because the manager at the store where I purchased the card to begin with is not claiming responsibility either - so, neither one willing to accept blame - what do you do about that - nothing?
05-08-2024 02:02 PM
Have ebay reach out to you , they have a process to further assist, i know
05-08-2024 05:16 PM
By doing what exactlly??