03-23-2024 12:30 PM
So, I just received an order for a quantity of used stamps that was supposed to be 5 pounds worth, as written on the bag containing the items in the photograph, the item title on eBay, and the eBay detailed description.
The item arrives, seems very light, and I weigh the whole package (unopened) at 1 lb 12.5 oz., which is about 1/3 of the advertised 5 lbs.
After submitting a return request through eBay, stating the advertised vs. actual weights with a photo of the package on the scale showing the actual weight, I received the following message from the seller:
You should weigh it again I work for the post office and they weighed it for me. I can send the postal inspectors out if you’d like
This seems like such an odd response, I am at a loss. I feel gaslit, as I have weighed the package and the priority envelope couldn’t hold 5 lbs worth anyway, just based on capacity. In spending a minute on internet research, the seller doesn’t seem to work for the post office, either.
Thoughts?
03-23-2024 06:57 PM - edited 03-23-2024 07:00 PM
PFRE label, as far as I know, does not display any weight.
03-23-2024 07:13 PM
Tell the seller that if he sends the postal inspectors (sic) you will have Vito pay him a visit.
03-24-2024 05:06 PM
Take the unopened package to the local post office to file a complaint
or report to a postal inspector.
Bring along a copy of the message from your seller.
03-25-2024 01:01 AM
@ed8108 wrote:Take the unopened package to the local post office to file a complaint
or report to a postal inspector.
Bring along a copy of the message from your seller.
Why would the local post office or postal inspector have any purview that there's not 5 pounds inside the package?
03-25-2024 03:02 PM
OMG. Just click on Return this Item, Reason Not as Described, Submit a picture of the package.
You will receive a message from eBay telling you to expect a return label in the next 2 or 3 days.
In that message will be instructions on what to do if you do not receive a return label.
03-25-2024 03:59 PM - edited 03-25-2024 04:05 PM
The seller has identified himself/ herself as working for USPS, & that the packaged was officially weighed by the post office, & by someone other than the seller
Clearly there are disputed facts related to the weight of this package entrusted into the care & custody of USPS for delivery
Seller has graciously offered to dispatch postal inspectors apparently to investigate and arrive at a determination with findings of fact to settle the matter.
03-25-2024 04:43 PM - edited 03-25-2024 04:43 PM
Just return, get refund & move on. Picking fights with people is why everything today is where it is. You resolve a situation factually. There is/are no feelings involved. It's an object with no life. Unless you are the buyer/seller - you have zero stake in the situation. Stop clinging onto it.