eBay

himynameisrichard · ‎08-30-2021

I placed an offer on an item that the seller accepted. When it arrived, the screen was cracked in three places. When I complained to the seller, he said the condition was, "Parts not working". I checked and at the time it showed it being listed as such (item number: 353539142925). My concern is that I would have noticed this. I remembered it listed as, "Open Box". Is there a way to check if the owner changed the Description after he accepted my offer?

7606dennis · ‎08-30-2021

I don't believe that a seller can change the category or description once an offer is accepted.

"It is an intelligent man that is aware of his own ignorance."

himynameisrichard · ‎08-30-2021

Now I just need to know if it was. Now that Ebay has no Customer Support #, there's no way to try and find out.

himynameisrichard · ‎08-30-2021

The seller has agreed to refunding my moneyh but the cost to return ship a large computer monitor would be really high.

justafemster · ‎08-30-2021

You can see the original listing.

IMO, IF it stated for parts only and you bought it, you should suck it up and pay for return shipping. IF the seller has more of the items and changed the description AFTER you purchased from "open box" to "for parts only", then and only then would I put in a SNAD and make the seller pay for return shipping.

So, be responsible for your error if you made one, make the seller responsible for their error if they made one.

It's called adulting.

I can't find 353539142925 would you recheck the listing so we can give better help please.

himynameisrichard · ‎08-30-2021

I don't think I was clear, I understand that if I messed up I need to suck it up but the reason for my concern is that it may very well have been listed as, "Open Box" and then changed to, "For parts not working" after he accepted my offer so I wouldn't have a case when the item arrived (which would be a great way to make a buck for a damaged item). For that reason, I should be refunded without having to return it.

The item # IS 353539142925

kensgiftshop · ‎08-30-2021

@himynameisrichard wrote:

The item # IS 353539142925

That item number isn't bringing up anything.

Have a great day

justafemster · ‎08-30-2021

There is NO item number 353539142925. None.

The seller CAN'T change a listing after an offer. It's impossible (I've tried). The seller can't change a listing after it's been sold.

This is beginning to sound more and more like a "you bought something hoping it would be in better shape and are now regretting you got exactly as described" situation.

NOW you want a full refund without return...SMH

eburtonlab · ‎08-30-2021

Although the listing does not appear when searching on the ebay.com site, it is possible to find a link to the original item on the Canadian eBay site:

See here at the top of the page:

https://www.ebay.ca/itm/144174761194?oid=353539142925

That links to this ended listing:

https://www.ebay.ca/itm/LG-32UD99-W-Monitor-with-built-in-speakers-/353539142925?_trksid=p2047675.m4...

downunder-61 · ‎08-30-2021

..

Condition:

For parts or not working

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I have been imported from Australia and this is my posting ID

downunder-61 · ‎08-30-2021

Ran out of time > third photo appears to show the cracked screen

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I have been imported from Australia and this is my posting ID

friskya · ‎08-31-2021

Unless you made your offer sometime between 12:04:28 AM EDT (when the seller added the best offer option) and 01:47:41 AM EDT (when the seller changed both the item description and BIN price), it's likely that at the time of your purchase, it was "Parts not working".

If you looked at it before 01:47:41 AM EDT, it may have been "open box" at that time, but what's important is what it was described as at the time of purchase.

If you have never owned a dachshund, no explanation is possible.
If you have owned a dachshund, no explanation is necessary.
(with apologies to St. Thomas Aquinas)