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Current and resolved technical issues - updated as of 04/29/2024

The following are ongoing technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider contacting Customer Support here to be added to the open tickets. We have included the refer...

Well, this is embarrassing. We're sorry, but the listing tool isn't working right this second.

"Well, this is embarrassing. We're sorry, but the listing tool isn't working right this second. Please try again later." You're right, this IS embarrassing. I can't even access a listing to remove the note to buyers to "watch the video", since eBay v...

Well, this is embarrassing. We're sorry, but the listing tool isn't working right this second...

I have been getting this error over, and over again the past week.Error:Well, this is embarrassing.We're sorry, but the listing tool isn't working right this second.Please try again later.Doing searches, I see that this has come up over time. I am no...

draft disappearing

Several days ago all my drafts disappeared. A day or two later they were back , and now they're gone again. What's happening?

redemtion code last 4 digit missing

I am writing to bring to your attention an issue I encountered with three eBay vouchers purchased recently. On 05/06/2024 I visited your esteemed location at 10 East 81st Avenue, Merrillville, IN 46410, and acquired three eBay vouchers totaling $490....

Rate This Item in Feedback

Making the new "rate this item" a compulsory part of feedback is a mistake. On many purchases I would have been happy to provide positive feedback on the seller, but did not want to rate the item. Please make "rate this item" optional. I hope someone...

Can't revise a Buy It Now price so now my item will never sell if I can't lower the price!

When I clicked to revise item the subject isn't highlighted and can't click on current amount to lower it. And because I've been @$%&ing around trying to contact someone for over 45 minutes I don't have time to list any new items now. Totally ridicul...

not receiving emails from ebay on saves searches

Last several days not receiving ebay saved searches emails.

Listing page freezing after adding pictures

Can we please fix this issue? Every time I add photos to my listing via my phone (like I've been doing for years) and there are more than 6; the listing page becomes unresponsive and forces me to close the tab. It's driving me insane. Please fix your...

eBay's Latest Glitch...

This is my listing view for seller's description.

Unable to list tonight

I have tried for the last few hours to list on ebay only to be told the website is down. Anyone else getting this problem tonight?

3 suspentions for no reason

Nuff said, annoying and just finally shut down account..Temu is more reliable so far..is this enough words?

Problem uploading video

Hello all, I have been having issues uploading videos to my listings from my phone. I have tried both the mobile eBay app as well as going to the classic website and going to my listings and the drop-down menu for editing there. I have tried several ...

Descriptions Not Loading

Has anyone else noticed that some seller descriptions aren't loading? I've tried clearing my cache/saved site data and it didn't help. It doesn't do it on every single listing, but enough of them to make me think that it's a site problem since it's o...

Item description from the seller IS MISSING IN ALL MY LISTINGS

Item description from the seller Is missing in all my descriptions since Friday the 3rd - Can't ship item without stock number in item description. This is probably another one of ebays; attempting to embed AI into the description field software clus...

Messages is broke

Have to log in and click on messages to see if there are any new ones - no email alerts anymore, no overt notification on screen that there are new messages. Frustrating to buyers and sellers. I'm issuing apologies when eBay should be issuing a fix. ...