cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Messages is broke

Have to log in and click on messages to see if there are any new ones - no email alerts anymore, no overt notification on screen that there are new messages.  Frustrating to buyers and sellers.  I'm issuing apologies when eBay should be issuing a fix.  User experience taking damage.  There is no mechanism to report this issue within eBay's "Help and Contact" restrictive help flow.

Message 1 of 2
latest reply
1 REPLY 1

Messages is broke


@tswigar wrote:

Have to log in and click on messages to see if there are any new ones - no email alerts anymore, no overt notification on screen that there are new messages.  Frustrating to buyers and sellers.  I'm issuing apologies when eBay should be issuing a fix.  User experience taking damage.  There is no mechanism to report this issue within eBay's "Help and Contact" restrictive help flow.


Good morning @tswigar. Do you have the most updated app version?

Elizabeth,
eBay
Message 2 of 2
latest reply