Report eBay Technical Issues

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Current and resolved technical issues - updated as of 06/11/2024

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Cannot list items on ebay 5/26/24

I complete listing info, but when I hit list item, all block on the pages go to a scrolling white and nothing happens. When I get back to to attempt to list again, my draft is incomplete and I have to start all over. This has been happening since 5/2...

We can't find this transaction. Please check your transactions to give feedback.

I just sold an item on Friday 12/22. It will not let me leave feedback for the buyer. When I click on the auction, click leave feedback, I get this message "We can't find this transaction. Please check your transactions to give feedback."If I click "...

Merchant has closed his account I never received I did not receive my item

Did not receive my item it shows merchant no longer eBay merchant

website not working

Been buying from Ebay for decades. When I press BUY NOW a box appears around the description and I cannot order.

5-23-2024 UNABLE TO LIST ITEMS!!!!!!!!!!!!!!!!!!

I am having an ongoing problem listing items since about 4 days ago. I have called E-Bay twice and spoke to two different people. They both indicated there are technical issues and they were passing my info onto tech.I can add the pictures, descripti...

When I type in my best offers box, the numbers disappear. Anyone else having this issue?

When I type in my price in the best offers box, my text disappears. It also does it on the description line sometimes. Anyone else having this issue? I do not have Grammarly Brower Extension (saw the suggestion on another thread to disable it).

home page down for 2 days now

I have been trying to list items for 2 days now what goes with ebay

Endless ads for "get the app"

Everytime I'm navigating to a new page I get another popup ad at the bottom of the screen to download the eBay app, exact message is "Faster, Easier, eBay. Get the app" . Can you please get rid of this? I'm using a desktop. I already have the stupid ...

Active listing not appearing in my store

I listed a new item (387028740968) about 4 days ago. It appears in my active listings, but it is still not visible in my store. I see that buyers are able to view the item. But is not visible when I scroll through the items in my store front. What is...

Messages disappear as soon as they’re “sent”

No idea if the messages sent or not, app and website. When I send it on the website it says “Verify your identity” and below there’s a red box saying “We ran into an issue, try again later.” What is happening???

Currency

I am in Australia and logged into Ebay Australia but all the prices of items I wish to buy are shown in US$,Driving me mad continually having to check currency exchange rates . Can I cahnge US$ to AU$ in my setting or something. I can't find anything...

Can't access my seller page.

I can't access my seller activity page. It goes gray and will not let me select anything

Problems Listing Products / Typing is super slow.

Anyone having issues when listing? Typing in info is super slow. My first entry, slow but works, second it grays out and I get the eBay is down right now. Second night in a row. What a joke.

Ebay Is Broken! The Entire Site Is Malfunctioning!

I don't normally complain, I'd just rather spend my time doing something more productive. BUT NOTHING IS WORKING! Ebay's new listing tool, random page refreshes, while editing photos, editing categories, editing item specifics, requiring you to start...