What can we do when eBay has created a technical issue that neither
buyer nor seller can resolve? The seller didn't understand managed
payments so thought that I didn't pay. But I did already pay. They asked
me to contact eBay.I tried to phone, but t...
I bought 2 items from a seller. The money was removed from my PayPal
account. But the seller claims he didn't get the money.Tried to phone
eBay support, but they don't take calls at 866-540-3229. If you call
that number you can see what they say. See...
I ordered aluminum window screen (made out of metal). I got that cheap
plastic stuff that isn't useful even to repair window screens much less
for the purpose I need it. (MUST be metal.)As this cost me $75+ I want
to know what my options are besides ...
The seller says they combine shipping. The contact options say they
combine shipping. You request a combined shipping total. They IGNORE IT
and then file unpaid item complaints against you! You can't appeal it;
you can't complain to eBay. All you can...
I bid on 4 items being sold by the same seller. When one closed and I
won it, I messaged asking if she would combine shipping. She messaged me
offering combined shipping (we hadn't seen each other's messages.) The
other 3 items all close tomorrow and...
You've been so helpful. I hate to ask you again, but this just keeps
getting worse. As you recommended, I appealed, but there was no way to
change the status.PayPal still shows "under review". So today, the
seller messages me that eBay informed the s...
Thank you. I just wanted to know whether you thought I should appeal it
or not based on what you said previously about waiting. That said,
sellers should know how selling works and not expect buyers who don't
sell to know about managed payments. And ...
I went back to the transaction in PayPal and that got me to where I can
see it. It says, "You can appeal the outcome of this case on or before
July 13."So I have to appeal this before July 13th or I won't be able to
do anything about it at PayPal.Do ...
Note that PayPal had already rejected my request that they either send
the money to the seller or refund it. So that claim was already dead in
the water.Strangely, it isn't showing as a closed case in PayPal. Maybe
they have some way to delete it so ...
I paid it out of my PayPal balance. Does that change your belief that I
might manage to get a refund someday?The mistakes made are because of
what eBay and PayPal customer support have advised us to do. We don't
know how their systems work and should...
