Back in October I had a buyer contact me with pictures of a model car
that had been delivered smashed. He sent several good pictures. I do
very little selling and have only had this happen a couple of times in
20 years so I may have handled it wrong ...
I've never had to file an insurance claim with USPS before. Had an item
arrive to a buyer damaged on Friday. Filed the claim. Buyer is wanting
me to refund immediately. Is it unfair of me to expect them to return
the broken item to the post office fi...
This is my first time ever filing an insurance claim with USPS and I
would greatly appreciate any help. The package arrived on Friday to my
buyer with one item broken. The buyer requested a partial refund and to
keep the undamaged items, but I felt l...
How do most sellers handle that? I mean if the buyer isn't nice enough
to take it after you've refunded them. I'm sure he would have gotten his
refund through PayPal anyway and I hated to make him wait. Thanks for
your comments!
If they filed a claim, Ebay would require that they have proof of
returning the item, right? If I give them a refund there's no reason
that they would have to take the package back to the post office, that's
what I'm worried about. I'm OK with giving...
