Hi, I'm a seller and I have free returns. I noticed with the last 2
returns that the automated return label wasn't generating for the
customer. The return status is "provide a return label" with options to
upload my own label, etc. I called ebay supp...
Hi, has anyone noticed that, in the ebay iphone app, the condition
description for items is now hidden under ‘About This Item’, and no
longer displays on the main page? I found this out today because I had a
dissatisfied customer who said I didn’t di...
Does anyone know if this an intentional change or a bug? Up until
sometime last week, I was able to toggle international shipping off or
on in my individual listings, and then select Ebay International
Standard Shipping for the listing if I wanted it...
Hi, I realize this may be a loaded question but I would like to find out
what shipping options people are using in their listings for
international jewelry sales. I once had the option for ebay
International Standard Shipping on most of my jewelry li...
It might be a buyer who scans the shopping sites for gold priced below
market. They thought they were getting 18K gold and didn't read the
description until after purchasing. Some of those gold buyers are like
vultures and not interested in being nic...
By any chance, is this only happening on the listings that you're not
allowed to modify, such as ones that you have active offers that you've
sent? There are several other situations where you can't edit the
existing photos. I think this is also true...
When I notice an issue with a sold item I send a message with photos of
the issue and options to cancel the order or give a partial refund. I
also say that if I don't hear back from you by such and such date and
time, I'll go ahead and ship it to you...
First, I would look at the prices for sold items not the listed items.
As others have said, there may be a reason why the active items have
high prices. BUT, I have noticed sellers who sold quite a few items at
way, way above the normal amount when t...
Are you saying that you sent the buyer a new item and they are sending
you a photo of a used one and then claiming 'not as described'? I don't
sell tech items but in reading this discussion board over the years,
this seems to be a common scam with te...
