Report eBay Technical Issues

Forum Posts

Sorted by:

Current and resolved technical issues - updated as of 05/7/2024

The following are ongoing technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider contacting Customer Support here to be added to the open tickets. We have included the refer...

Order stuck for a long while since the beginning of the shipping progress.

Hello, My order was shipped by the seller in UK via eBay Global shipping. The only information shown in the tracking was updated on 05.05.2024 (shown below), it seems that my order has been stuck there since the beginning. Does anyone know where and ...

New site upadte sucks

I do not like the latest site update I dot like looking at large thumbnail picture its slowing me now down to a craw , Not every one is running high speed connections some of up have very slow connections like 7mb so please put the site back the way ...

There really is no customer service at Ebay anymore

I can't even find the telephone callback section anymore.

Can't relist item.

I keep trying to relist an item after I had issues with payment with a buyer. Whenever I do so, I just get an error message saying; "Well, this is embarrassing. We're sorry, but the listing tool isn't working right this second. Please try again later...

Search Results quantity not matching with whats available

Has anyone noticed that when you search for a item it will tell you ebay has x amount, but when you narrow down it is another number. Example:If I search for mens pre-owned jeans ebay says their is 880k available.The side panel where I can select bra...

NO SALES - PERIOD

This attempt at some sort of PR by eBay is **bleep**. There aren't technical issues, selling issues, product issues.Something is wrong....dead wrong. I'm a $50k - 100k seller and have been since 2015. I usually process 10 - 20 orders a week and often...

Resolved! handling time

I have a recent buy awaiting shipment. I looked at the seller's info feed about shipping time and it says "ships 0 days after payment" does that mean same day or not at all??? Ebay estimated delivery is 5/15 to 5/20. My concern is the seller's feedba...

"Where's all the stuff? Our homepage is down, but the rest of eBay is fine"

Where's all the stuff?Our homepage is down, but the rest of eBay is fine. We'll have it back up in a moment. Does anyone know what causes this and how to fix it? It started to happen to me in the last two weeks and seems to get getting worse. I get l...

Unable to Save Label in app

Hi, when I click 'save label' the menu disappears and the screen freezes. This means I'm unable to print to my thermal label printer which takes up a lot more time and doesn't make the parcels look very nice when you have lots of sellotape all over t...

Unsold items more than 90 days old

How can I access Unsold items more than 90 days old?

EBay Standard Envelope Not Working for 2-days

Cannot purchase or print an EBay Standard Envelope Sat May 11 or Sun May 12 AM — is there any news or outlook for repair..?

Glitch when accepting counteroffers on the app

I have noticed the same glitch on the app on two separate items in the past week. When I receive a counteroffer and I go to accept it on the app, the item is not actually being registering as sold. It is instead sending an offer of the same amount th...

Resolved! Seller Hub Active Listings Display Issue

I just packaged and printed a shipping label for an order I received this morning. The six items in the order were OOS and I am not going to replace the items. So, I clicked on Out of Stock and ended all six listings. When the listings ended, the pag...

Cannot upload pictures to listing

I have tried uploading JPegs to my listing, but saying they are the wrong format!? Cache cleared - pictures are correct format (have even changed the size of them to see if this would help - using Windows 11 and on Google Chrome - any ideas??

eBay listing/tech issues....AGAIN

Trying to list for the 2nd day in a row on my anchor store. Keeps saying eBay's Home Page is down. C'mon eBay! Paying $299 a month for my store I need it to work please. THANK YOU Anyone having issues?