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Current and resolved technical issues - updated as of 04/23/2024
The following are ongoing technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider contacting Customer Support here to be added to the open tickets. We have included the refer...
not delivered
Every time I try to send a message in the ebay app it says message not delivered. I'm getting very annoyed, how do I fix this? I really need help!
Using Sell Similar Does Not Add Feedback at Bottom of Listing
I have been noticing that when using sells similar when you check the listing after it has "posted" there is no feedback at the bottom of the screen for me as a seller although at the top of the page, by the pictures, it shows I have feedback. While ...
Blue Box
I cannot buy. When I select to buy now, a blue box appears and I cannot purchase the item. What is wrong?
Look this problem: can’t add and can’t buy
Cannot add to the listCannot zoom the picture Cannot move picture to picture Cannot buy any item from the listWhy did the blue line appear when I tried to add it to the list or buy it.
shopping cart
unable to load anything in my shopping cart dose any one have a answer to this or is eBay having a problem
can't add items to watchlist this morning and last night.
I tried to add items to watchlist a few time yesterday and this morning but don’t work. My items are 65 items in watch list. And I can’t zoom the pictures to look closely at item and can’t move a picture to next picture. They seemed frozen.
Photos
Can only view and zoom the main photo. No others can be viewed or zoomed.
unable to purchase
Today is 4/24/24 I am unable to buy, place bids, make offer or add to my cart...are you guys having problemos?
multiple pics can't be viewed; none can be enlarged to view
When a seller has multiple pictures of a item, only the first one can be viewed. No matter how much I refresh the page, the other ones cannot be viewed. Also, none of the pictures -- including the first picture -- can be enlarged by putting the magni...
Resolved! New listings today not showing on Ebay.
Trying to list auctions, they show up as active on "My Ebay", but can't be found doing a search nor do they show up on my current auctions under "Sellers other Items". Except for my summary page, they don't exist!
Volume pricing not working!!!
Why does eBay offer volume pricing of its not even going to work?
Shipping Policies What is going on?
What is going on with shipping and their newly assigned policies? I have like 29 to choose from and if you want to revise a policy it only shows the change once you save the draft or list the item. Selling online for over 15 years and this has got to...
I can't send a counter offer
When I try to send a counter offer, I get the error message "We ran into an error"
adding Allstate protection to eBay item is broken ON THE EBAY SIDE
I purchased an item on eBay where I wanted to include Allstate extended warranty plan and make a best offer for the NEW item. Apparently you can add the Allstate extended warranty upto 30 days after your eBay purchase. I found the link to add the war...
Trouble Ebay buying
Can not place bid, raise bid, or buy it now. Where the picture of the item should be there is a blue ? mark in the center. Small pictures of the item do show on the left side. Whats up ?
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