04-26-2024 04:22 AM
I have been noticing that when using sells similar when you check the listing after it has "posted" there is no feedback at the bottom of the screen for me as a seller although at the top of the page, by the pictures, it shows I have feedback.
While seeing this I started checking other listings from days gone by and noticed the same thing.
Because there are so many lines of other seller products on the page right underneath my item someone may be tempted to not buy from me if they see a big blank page of feedback and not realizing it is an error. Can this get reviewed please?
04-26-2024 06:03 AM
I saw that on a new listing of mine last night.
04-26-2024 06:24 AM
Thank you, I honestly thought I was losing my mind and it was just me and something I did. I truly hope someone looks into this.
04-26-2024 07:19 AM
I am seeing this on one of your newly listed items
I started a thread here that may interest you https://community.ebay.com/t5/Selling/Anyone-else-seeing-the-Visit-Store-button-Missing-On-Listing/m...
Although I have not seen the specific issue you show in your screenshot, it appears eBay is doing some more testing with this module. If you check a listing using incognito and/or another browser does the module appear differently?
04-26-2024 07:22 AM
I listed approximately 60 or so listing yesterday with sell similar.
Feedback shows on every single one.
Might be a slight delay when the listing is indexing.
04-26-2024 07:57 AM
Brand new listings are fine.
Items that were "sell similar" from last night are not fine.
I removed one of the items as a test and did another (sell similar) from the original (not the new deleted one) a few times. It still shows no feedback. I may just start over, the photos needed updating anyway.
I started going through my sell similar items I did last night, earlier this morning, and noticed that (guessing) 1 out of 5 did not have the feedback. I think I must have done about 30 last night.
I can try again and post the listing number when done if it is still the same.
Thanks for the responses.........
04-26-2024 08:02 AM
eBay does site maintenance on Thursday nights.
Are you still experiencing the problem when you 'sell similar' today? If the answer is no, then I'd chalk this up to the site acting weird on Thursday nights while they roll out updates.
You might try revising those listings from last night to see if it triggers the FB to appear @44012 .
04-26-2024 08:05 AM
Thanks, that is what I am doing. I did remember that about Thursday night but didn't think about it. I probably thought it was Wednesday. 🙃
04-26-2024 08:22 AM - edited 04-26-2024 08:31 AM
Yes, I am seeing the same thing now. I just launched a few listings using sell similar and this is what the module looks like on one of the five sell similar listings
I just revised the listing with the module that looks like this ^^^^ and now the module looks like my other listings.
04-26-2024 08:52 AM
I just added this listing and this is what is shows:
204765875495
04-26-2024 08:54 AM
I just listing something brand new and the same thing is happening.
04-26-2024 09:22 AM
04-26-2024 09:29 AM
Thank you so much @mcdougle4248 !
I have signed out many times and also used three different browsers.
The last two listings I did today (including the one you have shown me) show otherwise on my page.
How bleeping crazy.
It's always 5 pm somewhere in the world......it may be a good day to close up early.
🕔🍺
04-26-2024 09:38 AM
Have you tried as @wastingtime101 suggested and revised those two listings? You do not need to make any changes, just go through the steps. When I did that to my one sell similar this morning that showed the wonky feedback module it corrected the issue.