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Current and resolved technical issues - updated as of 04/23/2024

The following are ongoing technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider contacting Customer Support here to be added to the open tickets. We have included the refer...

Look this problem: can’t add and can’t buy

Cannot add to the listCannot zoom the picture Cannot move picture to picture Cannot buy any item from the listWhy did the blue line appear when I tried to add it to the list or buy it.

Multiples glitches experienced this week

Ongoing glitch going on 5 days now, eBay says I didn’t send packages on time for one order but only eBay’s website won’t update that tracking or let me do so , in labels I can find the label (bought on eBay) and tracking shows delivered early. Defect...

Using Sell Similar Does Not Add Feedback at Bottom of Listing

I have been noticing that when using sells similar when you check the listing after it has "posted" there is no feedback at the bottom of the screen for me as a seller although at the top of the page, by the pictures, it shows I have feedback. While ...

Customer unable to check out

A customer reported issues with not being able to check out. I have had a drastic decline in sales. I have tried to redo listings incase of an error with my listing -but still minimal traffic and then I was advised by a customer they tried to purchas...

Blue Box

I cannot buy. When I select to buy now, a blue box appears and I cannot purchase the item. What is wrong?

not delivered

Every time I try to send a message in the ebay app it says message not delivered. I'm getting very annoyed, how do I fix this? I really need help!

New image viewing experience is awful!

EBAY, if you're listening, the new image viewing experience is awful. You seem to have removed the ability to pop the image out into a new window to view a full size image. That was far better than the new "magnified" image within a much smaller foot...

shopping cart

unable to load anything in my shopping cart dose any one have a answer to this or is eBay having a problem

can't add items to watchlist this morning and last night.

I tried to add items to watchlist a few time yesterday and this morning but don’t work. My items are 65 items in watch list. And I can’t zoom the pictures to look closely at item and can’t move a picture to next picture. They seemed frozen.

Photos

Can only view and zoom the main photo. No others can be viewed or zoomed.

unable to purchase

Today is 4/24/24 I am unable to buy, place bids, make offer or add to my cart...are you guys having problemos?

multiple pics can't be viewed; none can be enlarged to view

When a seller has multiple pictures of a item, only the first one can be viewed. No matter how much I refresh the page, the other ones cannot be viewed. Also, none of the pictures -- including the first picture -- can be enlarged by putting the magni...

Resolved! New listings today not showing on Ebay.

Trying to list auctions, they show up as active on "My Ebay", but can't be found doing a search nor do they show up on my current auctions under "Sellers other Items". Except for my summary page, they don't exist!

Volume pricing not working!!!

Why does eBay offer volume pricing of its not even going to work?

Shipping Policies What is going on?

What is going on with shipping and their newly assigned policies? I have like 29 to choose from and if you want to revise a policy it only shows the change once you save the draft or list the item. Selling online for over 15 years and this has got to...