Shipping
Get the answers to all your shipping questions with advice from long-time sellers.
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Forum Posts

Heads Up: Check that your orders aren't missing tracking.

Something I shipped yesterday had tracking, but the tracking isn't showing in seller hub. I clicked add tracking to re-enter the info. Hit save. No error. But ... no tracking, either. For some reason the tracking info isn't sticking. Check your order...

Ok ebay where did the charge an extra rate for pr, ak, and hi go? Did you think we wouldn't notice?

So sometime in the last 3 days ebay decided to completely remove the optional charge on fedex and ups shipments to charge extra to pr, ak, and hi. This only appears when you do free shipping so you can be safe still offering free ship. It's often 3x ...

Un deliver area

Hi i been purchase some jewellery , but ebay global shipping can’t delivery to my area after the goods been sent , and i get notification un delivery to my address , but in tracking number there is notification the packet is been deliver .. not sure ...

Buyers shipping address

I have a buyer from Costa Rica using a shipping forwarder. The address on my shipping page says Miami, but when I go to print out the shipping label it is changed to Doral. What do I do with this?

User avatar by Adventurer
  • 199 Views
  • 1 replies
  • 0 helpful

My item hasn’t arrived yet

My item hasn’t arrived yet! This seller is a thief. This seller took my money, my item has not arrived for six months and he has not returned my money back.

User avatar by Explorer
  • 339 Views
  • 10 replies
  • 0 helpful

eBay standard international problem

In early October I received an order from Europe for a low priced item I was selling. I chose eBay standard international instead of USPS First Class International. I had never used it before and wanted to try it. I now just received the package I se...

User avatar by Adventurer
  • 607 Views
  • 13 replies
  • 1 helpful

Impossible to file claim with Shipcover

I'm a seller and recently had an item lost in the mail. It was covered by Shipcover. There is literally no way to file a Shipcover claim on my end. Shipcover.com FAQ says, "Under "View order details," click the "File Insurance Claim" link, fill out t...

User avatar by Adventurer
  • 848 Views
  • 8 replies
  • 1 helpful

UPS fraudulent tracking information SCAM still going on

I have no idea how someone can game UPS to get a tracking number with "proof" of delivery, when the item was actually not shipped, but it happened to me, and to several other people purchasing from the same seller (learned too late, ALWAYS check sell...

User avatar by Pathfinder
  • 227 Views
  • 3 replies
  • 1 helpful

Item has not arrived - FRUSTRATED

I paid for an item on 4/2, stated it would be delivered on 6/28. It did not arrived and is stuck in Chicago since 4/18. I reached out to the seller, seller states that I need call USPS, I did, they can track it past 4/16, but other items that came in...

User avatar by Explorer
  • 233 Views
  • 4 replies
  • 0 helpful

calculated shipping charging more than the buyer paid

I see a handful of posts with similar issues... Usually I end up paying a little less than the buyer was charged for calculated shipping (USPS Priority). But my last few sales, I was charged MORE than the buyer paid. I contacted customer service to i...

Estafetamembers feedback

I have been using the PO Box service to Mexico from Estafeta to eBay called Estafetamebers for a long time now, and with so many years using the service I don't know why eBay promote a service like that, at best the service is average and in the wors...

User avatar by Rising Star
  • 195 Views
  • 0 replies
  • 1 helpful
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