Shipping

Forum Posts

Sorted by:

Returned item maybe lost

I accepted a return and the buyer supposedly returned the item on 2/7, but USPS tracking hasn't been updated since 2/12 and it says "Dead mail/sent to recovery center" and then "In transit to next facility." In the meantime ebay acts like I should ha...

seller shipping refund

i am a seller, i need to submit a request to ebay to refund shipping charges for item that was returned undeliverable, how do i do that?

Buyer requesting return, claims item fake, is not - what do I do?

I am a long time seller, but this is the first time in all those years that I have a buyer who wants to return the item at my expense, claims the perfume is fake. I have told her that it can't be fake - it was purchased at TJMax - they don't sell fak...

want to change shipping address

Please change shipping address to

Shipping options

Why does ebay offer "1st class large envelope" as a shipping option when it won't give you that option when it's time to print a label? And since 1st class envelopes are't tracked if purchased from the post office, doesn't that count as a "ding" sinc...

Shipping - Buyers get message I don't ship to their address (In USA)

Some of my customers get the message that I do not Ship to their addresses even though they live in the states. I have contacted eBay many times and they don't know why. They have escalated it to IT but nothing changes. Anyone know of any workaround?...

eBay International Shipping. Price shipping Changes depending on the ebay connection ???

eBay International Shipping.Price shippingChanges depending on the ebay connection???In the descriptions "See details for shipping"on ebay.com > price is 42.53 USD For destination France.on ebay .fr > price become 51.04 USD For destination France.htt...

What kind of feedback would you leave?

A pet peeve of mine are sellers who ship a box in a bag.As expected, the box usually arrives totally crushed.Today I came across something even worse.I purchased a box of tea.The box of tea is actually bigger than a small Priority Mail box the seller...

My order is being sent to the wrong address seller does not respond

I made an offer for the product the next message I got was thanks you ordered is being sent to my home address I was never ask where I wanted it send to

Original Shipping Fees during return due to buyer error

I have been getting a lot of buyers that are making mistakes on size lately and are returning their items. These returns are "doesn't like", "ordered wrong size" and others that are not the fault of the seller. My listings all provide free shipping i...

Resolved! Can USPS return shipping label from eBay be used for large packages?

Hello,I am returning a large item (length + girth = 117 inches) and I was sent a USPS return shipping label from eBay. From my understanding, the maximum length + girth that USPS accepts is 108 inches for most services but up to 130 inches for some s...

Resolved! I sold a item , buyer already pay but no address

i sold a item , buyer immediately pay it but eBay system didn't provide any address for the first time on my life on 20 years using eBay , it's a eBay problem ? A buyer problem ? Even if the buyer provide an adress how can I prove the item was delive...

FED EX SURCHARGES

I was quoted $ 174 to ship a package. The package arrived fine. Then my credit card was charged an additional $ 273 for surcharges I had no idea about. Class action lawsuit

I’m not applicable for eBay global shipping as a seller?

How do i become one

Media Mail fraud

Any idea on how to handle the a seller taking advantage of media mail. A few months back I buy some trading cards on eBay and the seller mailed it media mail. I leave the seller neutral feedback indicating the item was mailed media mail. The seller m...