Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

International Shipping

I am from Canada and im not sure why this problem has come up. The customer chose fedex international economy but when I go to print the shipping label fedex does not come up as as option to select for printing the shipping label. Do I just go with t...

'Delivery To' option - for what?

I am a seller. I've created a listing with option to ship to Worldwide. When I review my listing, I see option 'Delivery To' with the list of countries. And below there is a field 'Ships To' with Worldwide value.I can't understand 'Delivery To' optio...

Ebay Fedex Ground Economy Shipping Address Issue

I recently chose Ebay platform Fedex Ground Economy shipping, however, I encounter long turn over in Fedex complaining incorrect shipping address. As you know, Fedex Ground Economy is Fedex first + last mile USPS. The shipping address on the top righ...

International Shipping

When I make a listing does it appear internationally? I have never shipped anything internationally and yesterday I got a msg. asking if I could ship an item to Poland.

IS EBAY STILL USING GLOBAL SHIPPING?

I received a message from eBay stating I lost my Top Rated status in the Global market for not responding to two seller requests. I still have Top Rated status in the U.S. eBay handles all the shipping for my international purchases. If there is a pr...

wrong adress but correct label id

I dropped of a couple packages today and after checking all the tracking numbers noticed one packages has not moved, when i checked my receipt from usps i noticed one tracking number and zip code repeated but the label ids match the QR code label for...

FedEx underpaid shipping issues

Hi everyone, Has anyone else experienced issues with FedEx issuing cost adjustments that don’t seem to align with the original shipping details? I wanted to share a recent example from one of my shipments, in hopes of making sense of what happened an...

Resolved! Charged additionally for underpaid shipping label!

I was charged additionally for underpaid shipping label. I paid for a package weight 1lb 10oz (1 pair women's jeans) while the actual weight was 1lb 8oz. I always allow for few ounces over on my packages, and today I got a notice about shipping label...

Shipping and Insurance for Ebay Authentication

Hello,I am going to listing a new LV Tote. When I calculate the insurance and signature confirmation, do I pay for it to be sent to the authentication center, plus the cost for it to be sent to the buyer from the authentication center?

eBay needs to dump FedEx shipping option

We have all been hit with over charges and 99% of them it’s so small it’s not worth worrying about. It’s the cost of doing business. But someone please explain to me how I weighed something that was a little over 15 ounces, so I rounded up to 16 ounc...

How does free shipping work for international buyers?

I am offering free shipping in my one of my listings. I figured at most I would be paying $12 for shipping label. The item I am selling is priced at $75 and I received an offer for $50, which I would normally accept without hesitation however the buy...

USPS is only shipping every other day now...

When checking tracking last Thurs. I notice my packages dropped off for the day weren't scanned in. They were finally accepted and started moving Friday. Today dropping off packages I asked about it. The clerks said they are only getting trucks to pi...

Shipping Adjustments

We have been Ebaying for over 20 years, so weighing and measuring are routine. Regardless of the fractional measurement, always round up-I get it. We occasionally get hit with shipping adjustments resulting from gross miscalculations of shipping spec...

Any hat/baseball cap sellers here?

I sell quite a few hats/baseball caps.Currently I am shipping them in a ebay 8" X 6" X 4" box.The caps will barely fit in the box.I have to "squeeze" them in.I don't like having to do that.Does anyone else here sell caps?If so what size boxes do you ...

I had to void a scanned label, can I get a refund?

Accepted an offer, took it to the post office and it was scanned. I got home and buyer had messaged that I changed the price in her PayPal. I went back to the post office and got it back. I canceled the order, voided the label. It said it would be re...