cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Unable to generate eBay Standard Envelope Label

I am getting message Something went wrong and we were not able to generate the label.  First Class package works fine but most of what I sell is the standard label. 

Message 1 of 3
latest reply
2 REPLIES 2

Re: Unable to generate eBay Standard Envelope Label

I'm having the same problem, except it's Media Mail that gives the error. When I go to the Track and manage your shipments page, it says I *DID* generate a label -- and that I was charged for it! But I can't get it to print.

 

Help!

-Jim the obscure-classical-CD seller
Message 2 of 3
latest reply

Re: Unable to generate eBay Standard Envelope Label

I had the same problem this morning with an ESE shipment, got the "sorry we cannot generate the label" message and the item vanished from the "awaiting shipment" list that I print from

 

Was able to print a label by going to "sold" list and print from the original listing page

 

When I went to print from it there was a "print another label" link that I printed from but I was never actually charged for the first one, you can check if you were really charged for the first label by looking in your "payments" list

Message 3 of 3
latest reply